Revenue Operations Analyst, Packback
2+ days a week in office
AI-powered education technology
Job no longer available
AI-powered education technology
101-200 employees
Job no longer available
2+ days a week in office
101-200 employees
Company mission
To help every student develop their unique voice, and the writing skills to express it
Role
Who you are
- 1-3 years of experience in sales operations, revenue analysis, or similar roles
- Experience with a B2B SaaS model is preferred This includes understanding of the common sales process and key performance metrics
- Strong work ethic, a “do whatever it takes” attitude with excellent attention to detail
- Strong communication skills (both written and verbal), confident in speaking with GTM leaders and C-suite leadership
- Strong critical thinking skills; an ability to ask insightful questions to uncover key information and drive strategic decision-making
- Data-driven; well-versed in analyzing metrics and synthesizing them into clear, actionable insights
- A passion for teamwork and pushing others towards their goals
- Agile and adaptable to changing circumstances or requirements
- High level of accountability; can manage multiple projects, workflows, and competing priorities
- Proficiency in Microsoft Excel/Google Sheets
- Experience with Salesforce, Outreach, Hubspot, SQL, Google BigQuery is a plus
- Be a lifelong learner - be willing to provide and receive feedback from team members on a regular basis, in a shared effort of furthering our personal and team growth
- Values fit - the individual must be aligned with all of our company values, which are:
- We are fearlessly curious
- We are radically kind
- We do what we say we will do
- We never stop moving forward (no matter how small the step)
- We earn leadership through humility, optimism, and ownership
- We employ an investor’s mindset
What the job involves
- The Revenue Operations team at Packback is within the Finance & Operations division, led by our CFO
- We are a high-performing and highly efficient team that strives in our ever-changing environment
- We strive to foster a collaborative, growth-oriented culture and accept nothing but exceptional performance as a result
- As a small team, each individual is expected to contribute to building a world-class operations and analytics function through continuous improvement and to take ownership of the team's performance and success
- You will be a key member of the broader revenue organization (new sales, renewal, upsell, and cross-sell), and will directly support the success of our revenue teams
- Provide insight & awareness through data:
- Build & manage reporting on core KPIs and revenue goals through clear, accessible visuals and tracking materials
- Develop and execute on reporting cadence for the revenue team, including but not limited to maintaining rep dashboards, pipeline analysis, and productivity metrics
- Identify opportunities to improve key metrics such as conversion rates, deal size, pipeline volume, sales cycle duration, and to increase cross sell and upsell opportunities
- Collaborate with revenue leaders in solving interesting, open-ended problems to improve revenue growth
- Ensure compliance towards processes, which in turn will drive success towards the team’s objectives, and key results
- Support revenue team members and leaders with their requests, questions, and enable them to find these answers autonomously
- Collaborate with finance and revenue leaders in the development and optimization of territory and comp design to maximize revenue potential
Our take
Packback provides a suite of AI-enabled products to help students build skills such as critical thinking and researching. Its approach is backed by research on motivation and learning, and is built on the idea of students having the autonomy to ask and answer the questions that interest them.
Packback stands out for its targeting of known pain-points in other online educational programs. For example, its use of AI feedback means that students receive immediate and personalized feedback as they write, so they don't have to get something wrong in order to learn.
This approach has been well-received by educators and parents alike, and has seen the company raise significant funding over the years. It's 2024 round, invested by leading growth equity firm PSG, will support Packback's continued expansion as it sets out to meet rising demand for better online education resources.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2019
$2.5m
SERIES B
Jan 2018
$4.2m
SERIES A
Total funding: $10.7m
Company benefits
- Intentional culture - we work hard to make Packback a safe environment where people can focus on doing great work instead of dealing with drama
- Career development pathways
- Generous leave policies for welcoming new children or family care
- Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)
- 401k plan (with employer matching)
- Remote Work Policy
- Flexible ‘Unlimited’ Vacation Policy, with a minimum of 10 vacation days recommended
- Employer Assistance Program (EAP)
- Subsidized Calm and DoorDash subscriptions
- Free discount programs
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jessica Tenuta
(Co-Founder & CPO)Co-founder and Creative Director at Play Together Records. Former TEDx Speaker, Brand Designer for LISTEN LLC and Owner of InkBlot Designs.
Nick Currier
(Co-Founder & CFO)Member of Next Series Club. Worked at PwC for 3 years, ultimately as a Senior Associate. Was also an Internal Audit Intern at COUNTRY ® Financial.
Kasey Gandham
(Co-Founder)Co-founder and A&R at Play Together Records. Also worked in Marketing and A&R at Geffen Records.
Salary benchmarks
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