People & Culture Associate, Leap
$70-80k
Launches and operates omnichannel-enabled retail stores
Job no longer available
Launches and operates omnichannel-enabled retail stores
201-500 employees
Job no longer available
$70-80k
201-500 employees
Company mission
To bring the world’s best and brightest brands to shoppers.
Role
Who you are
- 2–4 years of HR operations experience, with direct exposure to HRIS administration and benefits
- Working knowledge of FMLA, ADA, STD, ACA and applicable state leave laws
- Experience with UKG (strongly preferred) or comparable HRIS platform
- Exceptional attention to detail
- Strong written communication skills and a service-oriented mindset
- Comfortable handling sensitive employee information with discretion and professionalism
- Proficient in Google Suite; adaptable to new systems and tools
What the job involves
- The People & Culture team at Leap operates as a high-performing function within a high-performing company and the Associate, People & Culture is critical to making that engine run.
- This role owns the operational backbone of HR: HRIS administration, benefits, leave, and employee support.
- If you're someone who finds deep satisfaction in getting the details exactly right, cares about the employee experience behind every data entry, and wants to grow in a People function that is actively building something meaningful, we want to meet you
- This is a role for someone who is organized, curious, and energized by being the person employees can count on to get things done accurately and on time
- This role is classified as L2 and encompasses all competencies associated with this level
- Serve as the day-to-day administrator of UKG (HRIS), processing new hires, terminations, and employee status changes with accuracy and timeliness
- Maintain the integrity of employee records, conducting regular audits and resolving discrepancies
- Generate reports and pull data to support business requests
- Partner with Payroll to ensure employee status changes are communicated and reflected accurately
- Serve as a first point of contact for employee benefits inquiries
- Administer benefit enrollments, qualifying life event changes, and offboarding from plans in partnership with brokers and carriers
- Manage benefit file feeds and troubleshoot discrepancies with vendors to ensure accurate and timely data transfer
- Support open enrollment planning and execution, including employee communications and system configuration
- Administer leave of absence processes from initiation through return, including FMLA, state leave programs, Short-Term Disability (STD), and ADA accommodations
- Communicate clearly with employees and Managers throughout the leave process, setting expectations and ensuring legal compliance
- Track leave cases and maintain documentation in compliance with applicable law and company policy
- Stay current on multi-state leave laws and flag changes that require policy or process updates
- Respond to HR inquiries from employees within established timeframes
- Triage questions appropriately, escalating complex issues to the right team member
- Help maintain a positive employee experience by making it easy for people to get the information and support they need
- Assist with HR initiatives including policy updates, compliance tracking, labor law posters, compliance needs, and process improvement
- Support the broader People & Culture team with ad hoc projects as priorities evolve
- All HRIS transactions processed accurately and timely
- Employee benefits and leave questions resolved with speed, clarity, and compliance
- Benefit file feeds running cleanly with issues identified and resolved proactively
- HR inquiries responded to within 3 business days with a high rate of resolution
- Reliable, trusted support for the People team
Our take
While the realm of online shopping has flourished, eCommerce brands have recognized the enduring value of engaging with shoppers in a physical setting. Addressing this demand head-on, Leap has taken the initiative to craft immersive retail experiences tailored for online brands.
Leap's contribution lies in its ability to swiftly establish brick-and-mortar retail stores for eCommerce brands, all while significantly curbing costs and minimizing associated risks. Collaborating closely with landlords, developers, and property brokers, Leap pinpoints optimal locations within top retail corridors and bustling shopping centers.
Leap has showcased strong growth and secured customers such as Ring Concierge, Godiva and Malbon Golf. It has also raised considerable funding which supports store network expansion and retail ops development through investment in its platform and data analytics.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$20m
LATE VC
Jun 2023
$15m
LATE VC
Total funding: $109.5m
Company benefits
- Medical & Dental: Employees who work 30+ hours per week are eligible for medical, dental and vision benefits which include employer contributions. We offer individual, individual + spouse, individual + children and family programs
- Parental Leave: We offer expecting parents 12 weeks of paid time off to bond with their new family members and adjust to their new life
- Wellness Programs: All Leap employees are eligible for assistance in the areas of legal, financial, counselling and other programs at no cost through our Leap wellness program
- Unlimited PTO: We believe taking the time to refuel is important and offer unlimited PTO to corporate employees
- 401k: All Leap employees are eligible to participate in the company's 401 upon 60 days of employment. Our provider gives you access to a simplified investment selection platform that makes it easy to sign up and manage overtime
- Discount on Leading Brands: All employees recieve a 25-50% discount on purchases made from our leading brands
- Employee Referal Incentives: If an employee refers a qualified candidate, we'll reward them with cash if the candidate works for us
- Mass Transit Commute Assistance: Staff are able to make daily commute to work more convenient and affordable by paying for mass transit and parking expenses pre-tax
- Paid Sabbatical: Upon 10 years of service, full time employees receive four weeks of full paid time off
Company HQ
West Village, New York, NY
Leadership
Amish Tolia
(CEO & Co-Founder)Amish worked their way from investment banking to co-founding multiple companies, including Pear, Viking Investment Management and Brand Innovators Labs.
Jared Golden
(Board Director & Co-Founder)An entrepreneur with experience building, advising and investing in companies in numerous spaces, Jared has co-founded multiple companies alongside Amish since 2009.
Salary benchmarks
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