Site Reliability Engineer, ID.me

$168.9-192.5k

AWS

Docker

Kubernetes

GCP

JavaScript

Python

Java

Ruby

Terraform

Ansible

Azure

Prometheus

Grafana

Pulumi

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in Mountain View, CA

Digital identity verification platform

Open for applications

Digital identity verification platform

1001+ employees

B2BSaaSCyber SecurityIdentity

Open for applications

$168.9-192.5k

AWS

Docker

Kubernetes

GCP

JavaScript

Python

Java

Ruby

Terraform

Ansible

Azure

Prometheus

Grafana

Pulumi

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in Mountain View, CA

1001+ employees

B2BSaaSCyber SecurityIdentity

Company mission

To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

Job

Company

Role

Who you are

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
3-5 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering
Proficiency in at least one modern programming language (e.g., Java, Go, Python, Ruby, JavaScript)

Desirable

Hands-on experience managing and scaling services in cloud environments such as AWS, GCP, or Azure
Strong understanding of containerization and orchestration technologies (Docker, Kubernetes)
Experience implementing and maintaining CI/CD pipelines and automation frameworks
Working knowledge of observability systems—metrics, tracing, logging, and alerting
Experience building automated recovery, failover, or chaos-engineering systems to validate reliability
Familiarity with event-driven architecture and asynchronous processing systems
Knowledge of distributed systems design, load balancing, and performance optimization
Exposure to infrastructure-as-code tools (Terraform, Pulumi, Ansible) and GitOps practices
Understanding of security and compliance frameworks (FedRAMP, SOC2, or NIST 800-53)
Strong analytical and troubleshooting skills across the stack—from network to application layer
Excellent communication and documentation skills, with a focus on cross-team collaboration and continuous improvement

What the job involves

We are seeking a Site Reliability Engineer to join our Core Platform Engineering organization. The SRE team builds the automation, observability, and operational foundations that ensure ID.me’s services are reliable, scalable, and secure
As an SRE, you will design and implement systems that improve uptime, resilience, and developer productivity
You’ll focus on infrastructure automation, observability, performance optimization, and incident response, partnering closely with Software Engineers, Platform Engineers, and Security teams to embed reliability best practices throughout the product lifecycle
Build and maintain automated reliability tooling, infrastructure as code, and observability systems that enhance uptime and service performance
Develop monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, OpenTelemetry) to detect and remediate issues proactively
Partner with engineering teams to design and implement scalable, fault-tolerant systems that meet defined SLIs and SLOs
Automate repetitive operational tasks and develop self-healing and auto-remediation mechanisms to minimize human intervention
Participate in on-call rotations and lead incident response efforts, performing post-incident reviews and driving systemic improvements
Improve the deployment and release process using CI/CD pipelines and progressive delivery techniques to ensure stability and safety
Champion observability, reliability, and operational readiness reviews as part of the development process
Collaborate with Security and Compliance teams to ensure production systems meet FedRAMP, NIST, and internal policy requirements
Contribute to documentation, runbooks, and internal tooling to enhance knowledge sharing and operational maturity across teams

Our take

ID.me is a digital identity verification platform that simplifies how individuals prove and share their identity online. From identity proofing, authentication, and group affiliation verification the company’s services are highly scalable, as organizations across all sectors benefit from the type of technology provided by ID.me.

While there are a number of identity verification platforms in the space, ID.me has secured a considerable market share. It's formed partnerships with 45 states, multiple federal agencies, and over 600 consumer brands, resulting in over 150M users.

The company has raised significant funding over the years. With its latest cash injection, the company has been focusing on expanding access to secure identity service and bolstering its defences against AI-driven fraud.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (3.1)

Trustpilot (4)

Company

Funding (last 2 of 15 rounds)

Sep 2025

$65m

SERIES E

Apr 2023

$132m

SERIES D

Total funding: $352.4m

Company benefits

Company-Sponsored Medical, Dental, and Vision Plans for You and Your Family
Paid Parental Leave
Generous Paid Time Off
401K With Employer Matching
Company-Sponsored Life Insurance
Employee Equity Incentive Plan
Remote Opportunities
Multiple Lounge Areas and Game Room
Numerous Mental Health Resources

Company HQ

Tysons, VA

Leadership

Blake Hall

(Co-Founder & CEO)

Currently Blake is an Advisor at several companies, including AgentHero and Boomtown!

Salary benchmarks

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