Staff UX Designer, Clover Health
+ Equity + Performance-based bonus program
Medicare provider
Open for applications
Medicare provider
501-1000 employees
Open for applications
+ Equity + Performance-based bonus program
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- If you are a design leader who thrives in a fast-paced, outcome-driven environment and has a passion for creating products that make a meaningful impact, we would love to meet you!
- You have 7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML to deliver consumer-level, best-in-class experiences
- You have a portfolio that demonstrates industry mastery (healthcare experience is a plus but not required), showcasing advanced expertise in interaction and visual design, with a track record of creating outstanding, next-level user experiences
- You possess strategic thinking skills and have experience leading early-stage exploration projects with high-value potential, showcasing your ability to drive impactful design innovations
- You have a proven track record of managing and reconciling conflicting stakeholder feedback, resulting in cohesive and innovative design solutions
- You are adept at working with design systems, with experience in contributing to and maintaining high-quality, scalable design standards
- You are a natural leader who thrives on sharing your knowledge with others, helping to elevate the design capabilities of your team
What the job involves
- We are seeking a talented and experienced Staff UX Designer to join our team and lead impactful design initiatives across our product suite
- As a key member of the design leadership team, you will shape the quality of the user experience, collaborating closely with cross-functional teams to ensure our products are intuitive, user-centered, and aligned with business goals
- You will be responsible for solving complex design challenges, elevating design quality by mentoring other designers, and driving a user-first mindset throughout the organization
- Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste
- Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges
- Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions
- Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence
- Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions
- Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions
- Success in this role looks like:
- In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations, which are now actively in the hands of end users. You have dramatically elevated the user experience and are setting a new benchmark for design excellence. Your deep collaboration with leadership and data science teams has been essential in weaving ML features into the design and breaking new ground
- By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs. You’ve also incorporated these patterns and improvements into the Design System as a member of the Design System Team, while retiring or updating outdated patterns. You are now balancing the fine-tuning of next-gen experiences with launching new, high-impact projects, demonstrating your strategic vision and agility across the organization
- Long term, you continue to lead groundbreaking exploration projects with substantial potential. You are working collaboratively with senior leadership and data science teams to drive strategic design advancements. As a key player in the Design System, you are elevating design quality, consistently pushing the envelope and setting new standards for excellence
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Through its approach, Clover's physicians are able to focus on people, rather than paperwork. It has a patient-centered analytics and dedicated care management team, and thus is able to rapidly identify potential healthcare risks to provide preventative care. This helps to provide a more sophisticated level of care than existing providers, even if its market share is relatively slim compared to competitors like UnitedHealthcare and Humana.
Over the years it has performed well in a rapidly growing market, but in 2021 ran into issues with profitability in the market due to inefficient costings, an issue it is steadily nipping in the bud in 2023. However, the number of elderly Americans has doubled over the past 25 years, and the market is expected to do the same between now and 2025. This upward trend brings hope of revitalising the growth and strong financial performance Clover has seen in recent years, especially as it focuses more on profitability through 2023.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Articles
Leadership
Vivek Garipalli
(CEO & Board Member)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
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