Junior IT Enterprise Systems Engineer, Live Nation
6-month Fixed Term Contract
3 days a week in office
Entertainment events promoter and producer
Job no longer available
Entertainment events promoter and producer
1001+ employees
Job no longer available
3 days a week in office
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Experience or strong interest in Amazon, Microsoft, or Google cloud technologies
- Familiarity with Microsoft Operating Systems and Collaboration tools
- Previous helpdesk or support experience desirable
- Basic understanding of networking, Windows Server, and Active Directory
- Willingness to work toward certifications in AWS or Microsoft technologies
- Ability to follow structured processes and document clearly
- Strong troubleshooting and analytical skills
- Fluent in English, both written and spoken
- Proactive approach to problem-solving and self-learning
- Willing to work collaboratively and support team objectives
- Able to manage time and prioritise multiple tasks effectively
- Keen to grow technically and take ownership of personal development
- Adheres to Ticketmaster values of Accountability, Integrity, Teamwork, Communication, and Simplicity
What the job involves
- Fixed Term Contract (6months), 40 hours per week
- We have an exciting opportunity for a Junior IT Enterprise Systems Engineer to support and troubleshoot our public and private cloud infrastructures, essential to the daily operations of our business in the EMEA region
- This is a hands-on support and engineering role where you'll gain exposure to a broad range of technologies such as AWS, Office 365, Active Directory, Windows Server, and endpoint security tools, while collaborating with our regional IT teams and ensuring compliance with global IT standards
- Troubleshoot and resolve technical issues raised through the team’s support queue
- Collaborate with regional IT teams to deliver reliable IT support across EMEA
- Perform system updates, patches, and configurations using approved tools
- Monitor and maintain cloud-based platforms such as AWS and Office 365
- Support networking, security, and application platforms in line with policy
- Ensure all technology usage aligns with company-wide security standards
- Assist with business integrations and infrastructure-related projects
- Track and report on metrics, compliance, and service effectiveness
- Maintain accurate documentation of systems and processes
- Follow change control procedures to ensure reliable system modifications
- Participate in IT projects and contribute to continuous improvement efforts
Salary benchmarks
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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