Senior Technical Program Manager, Zoox
Service Engineering
$186-223k
+ Amazon Restricted Stock Units and Zoox Stock Appreciation Rights
Office located in Foster City, CA/Hayward, CA
Autonomous vehicle technology
Be an early applicant
Autonomous vehicle technology
1001+ employees
Be an early applicant
$186-223k
+ Amazon Restricted Stock Units and Zoox Stock Appreciation Rights
Office located in Foster City, CA/Hayward, CA
1001+ employees
Company mission
To reimagine transportation from the ground up.
Role
Who you are
- This high-visibility role is ideal for someone who thrives on complex, fast-paced programs and wants to help shape how Zoox maintains and supports its next-generation fleet
- BS or MS degree in an engineering or management discipline
- 10+ years of experience in manufacturing operations, engineering, program management, or fleet operations
- Strong track record in managing complex cross-functional projects or programs
- Experience with documentation tools such as Jira, Smartsheet, or Confluence
Desirable
- PMP Certificate
- Prior experience working in a startup or automotive environment
- Experience in launch and scaling of volume production
What the job involves
- As a Senior Technical Program Manager for Service Engineering, you’ll play a key role on the Manufacturing Engineering team, driving cross-functional alignment across Vehicle Engineering, Manufacturing Operations, and BaseOps organizations
- You’ll lead roadmap development, track milestones, manage risk, and communicate progress to ensure our service engineering programs scale efficiently and effectively
- Establish and maintain clear program reporting and KPIs to communicate status, risks, and accomplishments to stakeholder
- Lead cross-functional planning and execution to scale vehicle testing operations and align day-to-day activities with corporate goals and program milestones
- Proactively identify, escalate, and drive resolution of issues impacting testing efficiency and manufacturing readiness
- Track and drive key service performance metrics, including Mean Time Between Failures (MTBF), Mean Time to Diagnose (MTTD), Mean Time to Repair (MTTR), fleet-level availability, and Bot-to-Technician ratio
- Lead effective communication and coordination across teams by establishing processes, leading meetings, and ensuring alignment on deliverables, timelines, and risks
Our take
Zoox, a self-driving vehicle company, was founded to make personal transportation safer and more enjoyable for all. It has aimed to achieve this goal by creating a new mode of driverless transportation, thus eradicating the safety and logistical issues that come with human drivers.
It revealed its custom vehicle design in December 2020, showcasing something different from just a car without a driver. Uniquely, all four wheels are independent of one another, and the vehicles have no front or back, making them more agile than a standard car. Zoox claims that it is different from other industry players because it has created an entire driverless ecosystem, including the vehicle itself, allowing it to have more control.
The company is fast becoming a major player in an industry that is predicted to be worth $2 trillion by 2030. Electric motors are highly desirable, particularly in an urban environment, as governments look for ways to reduce emissions and improve air quality. Zoox is aiming to play a vital role in this evolution towards more sustainable urban mobility. Amazon acquired the company in 2020 and, despite a general downturn in the sector through 2022, opened its first Zoox factory for robotaxis in 2025, and is testing the autonomous vehicles in multiple cities in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2019
$200m
CONVERTIBLE
Jul 2018
$500m
SERIES B
Total funding: $1.2bn
Company benefits
- Paid parental leave
- Affinity groups and sports clubs
- Work from home opportunities
- Health insurance
- Our crew’s health and happiness is our first priority. We offer comprehensive health and mental health support, a wellbeing program, and unlimited and flexible paid time away
- We invest in our crew—and their families—for the long term. That includes generous family planning support, caregiver support, and strong cash compensation with great equity upside
- We look after our crew when they’re in the office too. Our famous food program is a great example, featuring a daily changing menu of local and sustainable dishes
- There’s a busy calendar of social events at Zoox, with more sports teams than you can count. And, of course, playing with robots is an important part of the job description
Company HQ
Vintage Park, Foster City, CA
Leadership
Aicha Evans
(CEO)Having studied at the George Washington University, Aicha started her career with 2 years in Engineering at Skyworks before joining Intel, where she spent over 11 years. She left her role as Corporate Strategy Officer in February 2019 to join Zoox as CEO.
Jesse Levinson
(CTO)Prior to co-founding Zoox, completed a Computer Science PhD at Stanford University. Also created Pro HDR, a million+ selling mobile photography app.
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