Internal Communications Executive, Smart Pension

Having the financial stability to retire is something that plays on the minds of every employee around the world, a problem that is often managed through pension plans. However, existing pension providers generally follow a "one size fits all" approach, preventing room for plans customised for businesses and for multiple countries of residence.

• We have a clean sheet of paper - It’s important to always look at things with a fresh perspective, and not just do things a certain way because “that’s the way it’s always been done”. We have an opportunity to disrupt and massively improve the industry. So let’s be creative, innovative and do things differently – savers will be the winners
• We work with other amazing businesses and prosper together - We shouldn’t try to reinvent the wheel if we don’t need to. There are lots of businesses which do things well and many useful products that can help us. We can often get a bigger slice of the cake by working with other excellent partners – so we all benefit and win
• We work in the medium to long term - It’s not always about quick wins. We prefer to think in a long-term way and take time to do things properly. This is the best way to build real value into a business – for our clients, members, strategic partners, colleagues and shareholders.
• We execute great ideas and deliver constantly - Great ideas and creativity are very important ingredients of successful, innovative businesses. The right planning, strategy and direction of travel are essential too. But all these things are useless without outstanding execution and delivery. Smart is a business that aims to constantly and relentlessly deliver top quality.
• We are compliant and we do things properly - Non-compliance is categorically not the Smart way of doing things. So we approach and deliver everything we do to meet the highest levels of regulatory oversight. This is a red line in the organisation – we take it extremely seriously
• We favour technological solutions - Most business processes that take time and effort can be done quickly with software – without the risk of human error. This frees up our time to work on more interesting challenges and opportunities that add much greater value across the organisation
• We’re determined - We’ve fought very hard for some of our biggest successes and proved it was the right thing to do. We will continue to advocate for Smart, even though sometimes we’ll need to run through walls to achieve success
• We want happy and good people in our team - Our people make Smart great. To keep us great, we need to make Smart a place where talented and ambitious people want to work. We're a fair, flexible employer and we always take suggestions for how we can improve – in return, we expect our team to work hard and deliver to a high standard and in a reasonable time frame. We expect people to treat one another with respect and dignity. We discourage political game-playing, grandstanding and petty rivalries – these are a waste of life. We don’t expect team members to sit at their desks pretending to work late if their work is done, and we are flexible – go to see the dentist during work hours if you need to! Above all, we want people to enjoy being part of Smart

Total funding: $375.5m