Forward Deployed Data Engineer, Planhat
AI Deployment Program
Customer success software
Open for applications
Customer success software
101-200 employees
Open for applications
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- 5+ years experience in data engineering, ideally in B2B or AI-focused environments
- Strong expertise in SQL, data modeling, and ETL/ELT tools
- Proficiency with Python or similar scripting languages
- Experience integrating with REST/GraphQL APIs and building data ingestion frameworks
- Understanding of data quality, governance, and observability best practices
- Experience with ML pipelines, vector databases, or RAG architectures
- Willingness to travel to customer sites as needed
What the job involves
- AI is only as powerful as the data it’s trained on. At Planhat, our platform powers some of the most valuable customer data in the world—but unlocking its full potential requires strong engineering
- We’re looking for Forward Deployed AI-focused Data Engineers to design, build, and optimize the data pipelines that power our AI Workflows, AI Automations, and customer operations
- This isn’t a backroom ETL role—you’ll work directly with our Forward Deployed Solutions team and strategic customers to transform messy, complex datasets into clean, structured, and reliable fuel for AI models
- You’ll own the process from end to end: embedding with customers to understand their systems, engineering pipelines that deliver at scale, and working closely with our commercial teams to build workflows and solutions that our customers are asking for
- Architect and implement high-performance data pipelines for AI applications
- Design and optimize and transform raw customer data into structured, reliable datasets
- Build AI workflows and data mapping in the Planhat platform
- Work with SQL, Python, and APIs to integrate multiple, messy, distributed systems
- Partner with AI engineers to ensure models have the clean, context-rich data they need
- Build monitoring and validation systems to ensure data quality and trust
- Collaborate with customers and internal teams to solve complex, domain-specific data challenges
- Work at the intersection of AI, customer data, and real-world outcomes
- Get to solve complex data problems for some of the world’s most innovative companies
- Be part of a small, high-caliber team with the autonomy to design and own your work end-to-end
Salary benchmarks
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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