Reservation Sales Executive, Fora
9 month Fixed Term Contract
This role offers a commission structure of up to an additional £15,000 per annum, paid quarterly, of OTE earnings
Workspaces to make the everyday extraordinary
Job no longer available
Workspaces to make the everyday extraordinary
201-500 employees
Job no longer available
This role offers a commission structure of up to an additional £15,000 per annum, paid quarterly, of OTE earnings
201-500 employees
Company mission
To propel businesses and their people forward.
Role
Who you are
- They must have excellent communication skills to ensure all relevant details are obtained from the client and passed to the operational team ahead of all confirmed bookings
- Sales experience in a fast paced environment is ideal
- Excellent written and verbal communication skills
- Numerate and IT literate
- Hands-on team player with strong problem solving ability and exceptional attention to detail
- Possess a flexible and resilient attitude
- Able to multi task and work well under pressure
What the job involves
- The role of the Reservations Executive is to drive event and meeting room revenue from external meeting room opportunities and internal and external events
- The individual will be accountable for maintaining high conversion rates from enquiry to booking and upselling add-ons to maximise each opportunity
- They will be responsible for managing a daily pipeline of inquiries and existing bookings, processing payments, and liaising with the client until the day of the booking
- The Reservations Executive will need to work effectively as part of a sales team and have excellent time management skills to remain control of all live opportunities
- As an ambassador for The Office Group and the Fora brand, they will be expected to cross sell all products and buildings within our portfolio
- Be the first point of contact for new and existing external clients for Meeting Rooms as well as internal and external clients for Events by telephone, email or leads from the website
- Qualify clients through analysis pre-call to learn about their business and potential needs
- Liaise with the prospective client and confidently qualify all leads and offer the best and most suitable solution for them
- Upsell meeting room bookings to events when required to drive revenue
- Convert enquiries to bookings through objection handling and detailed discussion around the portfolio
- Upsell catering, tea/coffees and other add-ons
- Deliver and exceed daily/weekly KPIs set by your sales manager
- Work effectively as part of a team towards group KPIs and targets
- Manage and update leads and opportunities in Sales Force
- Invoice clients and process payments
- Ensure smooth handover to operational teams
- Have expert knowledge of all buildings; their events spaces and their meeting rooms and USPs
- Being aware of company revenue targets and individual building targets
- Support building teams to hit monthly targets, sell new buildings, promote offers or packages
- Understand competition with proximity to our buildings
- Support central sales team with general sales enquiries and sales line when required
Salary benchmarks
Our take
Fora offers businesses flexible, design-led workspaces built to fit every workstyle, from private offices to shared desks. And they're standing out with wellness areas, rooftop terraces, and quiet zones.
With locations across the UK, Fora is built for the rise of hybrid and remote work. However, it exited the German market to refocus its efforts on the UK in 2026, where it will restructure itself as a profit-share with landlords. It also opened new spaces in London, doubling down on its home turf focus.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Unleash your potential: Develop your skills and learn new ones with LinkedIn Learning and professional qualifications
- Flexible working: Discover hybrid roles in Backstage and supportive shift patterns for Operations
- Wellness support: Care for your mental health with our Employee Assistance Programme and professional therapy and coaching
- Generous time off: Enjoy 28 days of annual leave, plus two volunteering days for community service
- Celebrate together: Let loose at our lively Summer and End of Year parties
- Health discounts: Save 25% at our in-house cafes and enjoy money off at various pools and fitness events. Plus, get free use of our in-house gyms
- Wallet-friendly travel: Make the most of Season Ticket Loans and Cycle to Work discounts
- Fuel your day: Begin your day with complimentary cereal and fresh fruit and enjoy monthly lunch gatherings on us
- Volunteering days: Two annual volunteer days to spend time working with the causes you care about
Company HQ
London, UK
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