Senior Manager of Revenue Strategy & Operations, ServiceTitan
$179.9-269.9k
+ Bonus & Equity
Office located in Glendale, CA
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$179.9-269.9k
+ Bonus & Equity
Office located in Glendale, CA
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5+ years of work experience in a combination of high-growth tech companies and/or management consulting
- Functional experience in operations / business operations, strategy, go-to-market and/or growth within the SaaS space is preferred
- Experience conducting quantitative and qualitative analyses (e.g., customer research, data analysis, customer segmentation strategies, competitive assessments, etc.)
- Demonstrated ability to ramp quickly in new domains and develop a point of view— a fast learner in unfamiliar business contexts, not just an expert in one
- Ability to distill complex issues into concrete action plans; manage execution; and drive results
- Energized by ambiguity and dynamic working environments — genuinely excited by variety and by tackling different problems rather than specializing narrowly
- Knows how to balance getting the details right while still moving fast
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
- Track record of building relationships quickly — you'll need to establish trust with new stakeholders each time you rotate
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
- We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- The Senior Manager - Revenue Strategy & Operations (Rotational) is an integral role on the Revenue Strategy & Operations team, contributing to ServiceTitan's growth across multiple business segments
- This is a rotational role and flexibility is essential: you'll start with deep ownership in one area — a specific market segment, a cross-functional program, or a functional domain like marketing, sales or planning — and rotate into new areas over time with the evolution of business needs and your development goals
- Ideate and lead deep dives / analysis in collaboration with cross-functional partners into the highest-priority strategic topics for your current rotation — these will shift over time, spanning things like top account strategy, marketing ROI modeling, pricing models, onboarding simplification, forecasting rigor, or GTM segmentation
- Own high-impact initiatives and drive them from opportunity identification / strategic incubation through ongoing execution and iteration, working daily alongside senior stakeholders (GMs, C-level functional leaders) in whichever area you're supporting
- Drive day-to-day operations, metrics, program management, and strategic pivots for your initiatives, adapting your approach to the stakeholders, and pace of each rotation
- Partner cross-functionally with Product, Demand Generation, Sales, Post-Sales, and Finance as a steward of the programs you own and their full-lifecycle outcomes
- Support development of priorities, resource planning, and goal setting for your current area (annual / multi-year planning)
- Present insights, status updates, and recommendations to senior leaders and cross-functional stakeholders to drive decision-making
- Build durable frameworks, documentation, and institutional knowledge that outlast your time in any single rotation and contribute to the broader Rev S&O function, not just your segment
- Actively adopt and experiment with AI and automation tools to accelerate execution, carrying that fluency with you across each rotation
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Salary benchmarks
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