GTM Growth Strategy & Operations Analyst, Toast
$84-134k
More information about location
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$84-134k
More information about location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- This role demands a blend of analytical rigor, strategic thinking, and the ability to translate data into impactful operational frameworks
- 3+ years of experience in sales, strategy, consulting, finance, analytics, or operations within a dynamic, high-growth tech environment
- Proven ability to thrive with a high degree of adaptability and flexibility in fast-paced, often ambiguous, and rapidly changing settings
- Advanced analytical skills with the ability to derive meaningful insights from complex datasets
- Strong proficiency in BI visualization tools such as Sigma, Power BI, Tableau, or Looker
- Expertise in Advanced Excel or Google Sheets, with a focus on data modeling and forecasting as a core function
- Proficiency in SQL, for conducting analyses and building data models to draw conclusions from complex datasets, including cohort data
- Ability to influence and align diverse stakeholders through exceptional communication, partnering effectively with senior leaders to drive strategic operational outcomes
- A self-starter who thrives in ambiguous problems and is eager to undertake brand-new analyses that no one at Toast has tackled before
- Demonstrates full ownership over the project lifecycle with a bias toward action and measurable results, including the ability to:
- Independently run complex analyses
- Develop strategies based on findings and present those findings to senior leadership
- Build and operationalize sales motions, tests, and strategies
- Measure performance and present results back to senior leaders
- Iterate and continuously refine processes through ongoing testing
What the job involves
- Our GTM Strategy & Operations team drives accelerated growth by analyzing market dynamics, shaping strategic initiatives, and optimizing sales methodologies. This strategic execution directly impacts Toast's trajectory in a rapidly evolving industry
- As a GTM Strategy & Operations Analyst, you'll work closely with leadership to identify and capitalize on high-potential growth opportunities within our diverse verticals
- You'll drive strategic sales initiatives by leveraging in-depth market analysis and translating insights into actionable plans, ultimately influencing key business decisions and accelerating growth across Toast
- This is a strategic role for a data-driven individual to shape the future of our Go-to-Market (GTM) approach
- Analyze key market data and explore internal/external data sources to influence Total Addressable Market (TAM) within various sales verticals, identifying untapped opportunities and informing long-term market growth strategies
- Conduct rigorous data-driven analyses to pinpoint growth prospects and enhance sales methodologies across varied regional contexts
- Drive solutions for complex sales operations challenges by executing technical analytical tasks and structuring insights into tangible outcomes
- Collaborate with cross-functional leadership to spearhead the development and implementation of data-driven Go-to-Market (GTM) and sales strategies tailored to specific customer segments
- Optimize sales methodologies, opportunity qualification, pipeline management, and forecast accuracy to accelerate growth within these strategic initiatives
- Present compelling findings and strategic recommendations to senior leadership, acting as an internal consultant to directly impact future investment and strategic decisions
- Engineer and deploy scalable operational frameworks and tools that accommodate distinct market needs, owning and tracking key business metrics through detailed monitoring, regular dashboards, and ad-hoc reports
- Manage quarterly business reviews and strategic planning procedures for the organization
- Partner directly with senior management to develop essential headcount and productivity plans aligned with organizational objectives
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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