Director of GTM Operations, Smartsheet
Regional Sales Ops
$172-230k
+ Incentive
More information about location
Dynamic workspace platform for collaboration
Job no longer available
Dynamic workspace platform for collaboration
1001+ employees
Job no longer available
$172-230k
+ Incentive
More information about location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 12+ years of experience in GTM strategy, sales operations, or business analytics, including 8+ years in a leadership role
- Proven success leading teams and mentoring talent in high-growth environments
- Strong analytical skills with the ability to translate complex data into strategic insight
- Deep understanding of market dynamics, customer segmentation, and competitive analysis
- Excellent communication, presentation, and stakeholder management skills
- Proficiency in tools like Tableau, Snowflake, and Salesforce
- Ability to manage multiple priorities and travel periodically (up to 10%)
- MBA or advanced degree preferred
What the job involves
- As Director of GTM Operations, you will act as a strategic partner and “Chief of Staff” to our North America sales leadership team
- You will lead regional GTM strategy, business operations, and analytics, ensuring tight alignment between sales, marketing, and revenue operations
- This role is pivotal in connecting local needs with company-wide objectives, enabling data-driven decisions, and delivering operational excellence
- You will report to the VP, GTM Strategy & Operations
- Serve as Chief of Staff to regional sales leaders, driving cross-functional GTM initiatives and operational execution
- Lead regional business planning, quarterly business reviews, and ongoing GTM strategy development
- Partner with Revenue Operations and BI teams to deliver actionable insights, performance tracking, and strategic reporting
- Own coordination between regional teams and central GTM functions to ensure consistent execution and alignment
- Orchestrate analytics efforts supporting revenue strategy, territory planning, and sales performance
- Build and deliver clear, compelling presentations for sales leadership and executive stakeholders
- Serve as the conduit for regional leadership and Revenue Operations in the annual planning process
- Support the evolution of our data strategy and reporting by developing analytical frameworks to measure Sales performance
- Provide actionable insights through hands-on data analysis and collaboration with Sales Ops Analysts & BI
- Connect central GTM strategy with regional execution needs, ensuring alignment across sales, marketing, and ops teams
- Manage and mentor analysts supporting planning, forecasting, and performance tracking
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$59.7m
SERIES F
May 2014
$35m
SERIES E
Total funding: $127.2m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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