Product Manager, Kaluza
Market Interactions and Customer Lifecycle
£62.5-76.8k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
Intelligent software platform powering the future of energy
Posted today
Intelligent software platform powering the future of energy
201-500 employees
Posted today
£62.5-76.8k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
201-500 employees
Company mission
To accelerate a sustainable, affordable, and resilient energy transition.
Role
Who you are
- Proven experience as a Product Manager with a strong track record of successfully localising complex software products for international markets at scale
- Solid understanding of key energy retail customer journeys, for both backend and frontend products, including interactions with the local market, within a European context
- Direct experience with specific European energy markets, understanding their unique regulatory frameworks and requirements
- Exceptional ability to extract client requirements and translate them along with abstract regulatory text into clear, actionable requirements for engineering teams
- Experience collaborating with cross-functional teams (engineering, legal, operations, client success) to deliver localised solutions
- Excellent communication skills, able to articulate technical and market complexities to various stakeholders, including clients
- Deep, hands-on experience with the French or Belgian energy retail markets, particularly concerning market interactions and customer journeys
- Proficiency in French language
Desirable
- Working knowledge of energy operations or regulatory environment within a European energy retailer or other relevant energy market participants
- Strong skills in client engagement, creating strong trusting relationships with senior client stakeholders
What the job involves
- Reporting To: Group Product Manager
- Lead the localisation efforts for our market interaction product, responsible for how the Kaluza platform communicates with “the market”, i.e. meter points and market participants (if relevant through the local Market Orchestrator), to fulfil key customer journeys, ensuring it meets the specific regulatory and market requirements of diverse European countries
- Deep dive into European energy market regulations for designated countries, translating complex compliance needs into detailed specifications for the market interaction product
- Collaborate intensely with clients and in-country experts to understand their unique needs and requirements
- Define and manage detailed product requirements for features related to country-specific needs on interactions with the market and local meter data management (connectivity with the market, orchestration of market messages to power customer journeys, meter data modelling, exception requirements, customer service agent tooling, regulatory reporting…)
- Work closely with engineering, UX, and QA teams to ensure the successful implementation and testing of localised market interaction functionalities
- Act as the go-to expert for global teams on specific European market nuances related to market interaction, customer journeys, and meter data management
- Continuously monitor changes in European energy legislation and market practices, proactively adapting the product roadmap to maintain compliance and competitiveness
Application process
- Closing date for applications: 22nd July 2025
Salary benchmarks
Our take
The energy landscape is one of the most dynamic and fast-evolving sectors in the world. More and more energy retailers are looking to move further toward digitisation and reap the benefits of modern technology in an increasingly connected world. But many are struggling with the transition, held back by legacy operating systems which slow them down, drain resources, and hamper innovation.
This is where Kaluza comes in. An ecosystem of platforms whose services range from energy billing to smart electric vehicle charging, Its real-time cloud platforms transform supplier operations, reducing the cost to serve and boosting customer engagement. Essentially, its platform is aimed at helping businesses streamline their operations, saving them time, effort, and money which can be better invested elsewhere.
Kaluza is riding the momentum of a growing desire for sustainable business and services. Its program relating to electric car charging, for example, will be able to capitalise on huge new demand in that sector - over 100,000 electric cars are already on the roads in the UK, and Bloomberg New Energy Finance has predicted that electric cars will account for over 50% of new global car sales by 2040. As the globe moves further towards sustainable use of energy in the coming years, Kaluza could be very well positioned to capitalise.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (1 round)
Jun 2024
$100m
LATE VC
Total funding: $100m
Company benefits
- On top of a great pension scheme, you can spend an extra flex pot across a range of benefits that are most important to you - from charity donations, to tech loans, to taking it as cash - there's a wide range of options! There's also our annual discretionary bonus scheme
- Private Medical Insurance and Life Assurance
- 26 days holiday, including a day off for your birthday you can take at any point
- Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
- Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
- A dedicated personal learning budget
- Flexible working — we trust you to work in a way that suits your lifestyle
- And more..
Company values
- We're on a mission
- We build together
- We're inclusive
- We get it done
- We communicate with purpose
Company HQ
Kensington, London, UK
Articles
Leadership
Melissa Gander
(CEO)Initially joined Kaluza as COO before becoming CEO in 2024. Previously worked at Ovo Energy in a number of roles, including Managing Director of Smart Metering and Group COO. Prior to that, they worked at INEXUS as a Process and Performance Analyst and a Customer Manager.
People progressing
Joined as Senior Technical Product Manager in 2017, promoted after 2 years, 3 months to Head of Product, promoted again in 2024 to their current position as Director of Product.
Joined Kaluza in 2020 as a Software Engineer, and in less than 2 years was promoted to Software Engineering Manager and again promoted in 2023 to Senior Software Engineer.
Diversity, Equity & Inclusion at Kaluza
- We are developing an dedicated Early Talent programme with a focus on underrepresented groups, offering different training opportunities within the business
- Our applicant tracking system, Greenhouse, also anonymously tracks the diversity of each candidate pipeline, so we can proactively take action when a pipeline needs to be more diverse
- We invest in tools, like Textio, and focused diversity job boards to help us reduce bias in our job postings and recruitment activity
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within Kaluza and the wider community
- Within Kaluza we have belonging communities set up, to offer support and forums for everybody
- We run monthly Inclusive Hiring Skills & Bias training that are open to all Kaluza employees
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