Senior Frontend Engineer, Cresta
Mobile Experience
+ Equiy
Real-time intelligence for contact centers
Open for applications
Real-time intelligence for contact centers
201-500 employees
Open for applications
+ Equiy
201-500 employees
Company mission
To use AI to help people learn high-value skills and make business radically more productive.
Role
Who you are
- Bachelor’s degree in Computer Science or related field. Strong Computer Science fundamentals
- 8+ years of experience in relevant domains
- Very solid coding skills
- Familiar with React or Angular. Have used at least one of them in large scale consumer-facing products
- At least 2 years of experience with native mobile development (Swift for iOS or Kotlin/Java for Android) in large scale consumer-facing products
- Experience with mobile frameworks such as React Native, Flutter or Ionic is a plus
- Proficient in designing and maintaining clear frontend architecture
- Experience as a technical lead of frontend stack supporting various product features
What the job involves
- The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development
- This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes
- They also ensure performance, security, and best practices are upheld
- By organizing the frontend landscape into product-driven and engineering-driven dimensions, the Frontend Platform team promotes clear ownership, efficient collaboration, and the delivery of high-quality, inclusive frontend solutions that meet Cresta’s diverse business needs
- You'll play a substantial role in the platform frontend engineering team
- Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements
- Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables
- Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs
- Constantly identifies product improvement opportunities and generates product improvement ideas
- Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards
- Technical ownership in a substantial part of the Cresta product and platform
- Contribute to building the best-in-class company in addition to building the best-in-class product
- Expand Cresta’s services beyond web and desktop applications to native and hybrid mobile applications
Our take
Cresta is an innovative customer service platform which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees and analyses why they outperform their colleagues before providing personalised guidance to other members of staff.
This unique approach enables the rapid sharing of best practices, and both improves and consistently implements customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition, the machine learning aspect of Cresta enables companies to continuously optimise their performance.
Considering that over a trillion dollars is spent by businesses globally on customer service calls a year, Cresta has been afforded a massive opportunity if it can continue to improve this aspect of business for its clients. The company has already been recognised as an innovator in the space, and the expansion of its AI solutions suggests it is poised and ready to move with the times and find further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
129% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$125m
SERIES D
Mar 2022
$80m
SERIES C
Total funding: $276m
Company benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Company HQ
Heritage District, Sunnyvale, CA
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