Product Designer, Fullscript

• 3–5 years of UX/product design experience. Health tech, SaaS, or complex multi-sided platforms are a strong plus
• A portfolio that demonstrates solving real workflow problems, not just visual polish. We want to see your process, your thinking, and how your work shipped
• Solid craft across the design process: research, flows, wireframes, prototyping, and high-fidelity UI
• Ability to run a project from brief to shipped UI with minimal oversight, while working within strategic direction set by others
• Proficiency in Figma for exploration and system work, with growing comfort working closer to code. You review implementations, spot issues in production, and iterate with engineers
• Proficiency with emerging generative AI tools for prototyping, exploration, and production workflows. You stay current with how the tooling landscape is changing and actively integrate new approaches into your work
• Strong curiosity about how the design role is evolving, particularly the breakdown of traditional silos between design, engineering, and product. You're energized by the idea that the boundaries of what a designer does are shifting, not threatened by it
• Strong design fundamentals: typography, layout, color, iconography, responsive design
• Clear communication: You frame design decisions in terms of user and business outcomes, and you hit deadlines

Desirable

• We're hiring an intermediate-level Product Designer to join the Journeys team. You'll own project work end-to-end, from design brief through shipped UI, with strategic direction set by the team's senior designer and product leadership. The goal is to scale our design production without sacrificing craft
• This role works across two audiences: practitioners who configure and send Journeys, and patients who receive their results and wellness plans
• The product includes AI-generated content and non-deterministic outputs, meaning you'll regularly design for content you can't fully predict or mock up in advance. You need to be comfortable reviewing real model outputs and designing flexible layouts that hold up across variable content
• Own design projects from brief to shipped UI across the Journeys workflow: practitioner ordering, patient result delivery, wellness plans, and re-testing flows
• Design clear, usable experiences for complex health data: biomarker results, health area summaries, AI-generated interpretations, and action plans that patients and practitioners can act on
• Work directly with engineers through implementation, reviewing builds, catching craft issues in production, and iterating on shipped UI. This team doesn't do traditional handoffs
• Design for AI-generated and variable-length content. You'll work with real model outputs, not just placeholder text, and your layouts need to handle the range of what the model produces
• Participate in user research across practitioners and patients, integrating findings into design decisions
• Extend and maintain design system patterns as new Journeys surfaces are built, particularly around result presentation, plan components, and biomarker data visualization
• Communicate design rationale clearly to product, engineering, and clinical stakeholders. You should be able to explain why, not just what
• Your Impact:
• Reduce friction in the practitioner ordering and interpretation workflow, directly driving Journeys adoption
• Improve how patients understand and act on their lab results, measured through wellness plan engagement, re-testing rates, and patients under active care
• Increase the team's design throughput during a critical scaling phase without dropping the quality bar