Account Execuitve Manager, Aircall
DACH Market
AI-powered communications platform
Be an early applicant
AI-powered communications platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Several years of experience leading B2B SaaS sales teams in the DACH market
- Strong people manager with a coaching-first, hands-on leadership style
- Proven ability to develop sales talent and improve performance over time
- Solid understanding of SMB, Mid-Market, and B2B sales cycles
- Comfortable managing and working data-enabled: pipeline, forecasts, conversion rates, and deal health
- Able to balance structure and pragmatism in a fast-moving scale-up environment
- Fluent in German and English
What the job involves
- We are now hiring an AE Manager, DACH to take full ownership of the Account Executive organization
- You will manage a team of 7 AEs across Velocity (SMB) and Strategic (MM) segments and report directly to the Managing Director DACH
- This is a hands-on leadership role
- Success is measured by revenue performance, forecast reliability, and the quality of coaching and development within the AE team
- Lead, coach, and develop a team of AEs across Velocity and Strategic segments to consistently crush revenue quotas
- Drive consistent performance through strong team execution, pipeline discipline, and deal quality
- Run effective 1:1s, pipeline reviews, deal coaching sessions, and team trainings
- Ensure accurate forecasting and clear visibility on risks, gaps, and opportunities
- Raise the bar on sales fundamentals: qualification, value-based selling, and closing rigor
- Work closely with the Managing Director to translate DACH strategy into day-to-day execution
- Partner with the BDR Manager, Partnership Manager, and AM Manager to ensure strong alignment across the full revenue funnel
- Contribute to hiring, onboarding, and ramping new AEs as the team evolves
- Foster a culture of performance, trust, and continuous improvement
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
Salary benchmarks
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