Senior Sales Engineer, Bankjoy
+ Stock options + Performance-based bonuses
Digital banking for banks and credit unions
Be an early applicant
Digital banking for banks and credit unions
21-100 employees
Be an early applicant
+ Stock options + Performance-based bonuses
21-100 employees
Company mission
Bankjoy is on a quest to "build the high quality banking products we have always wanted to experience ourselves."
Role
Who you are
- 7+ years of experience in Sales Engineering, Solutions Engineering, or technical pre-sales roles within enterprise SaaS or fintech organizations
- Proven success supporting complex enterprise sales cycles involving multiple stakeholders and technical integrations
- Strong experience working with financial institutions, digital banking platforms, or regulated technology environments
- Demonstrated ability to design and communicate technical solutions to both technical and executive audiences
- Experience leading technical discovery sessions, solution architecture discussions, and product demonstrations
- Strong understanding of APIs, integrations, and enterprise system architectures
- Experience responding to RFPs, security questionnaires, and technical due diligence processes
- Ability to build credibility quickly with senior technical stakeholders and executive leadership
- Strong analytical and problem-solving skills with a hands-on, solution-oriented mindset
- Excellent communication and presentation skills, both written and verbal
- Strong organizational skills with the ability to manage multiple complex opportunities simultaneously
- Experience mentoring or guiding junior team members is a plus
- Bachelor’s degree in a technical or related field preferred
- Willingness and ability to travel as needed
What the job involves
- We are looking for a Senior Sales Engineer to join our growing team and play a critical role in supporting our sales efforts as we continue to scale. You will work closely with Account Executives, Product Management, and Engineering to deliver a seamless experience from initial discovery through solution design and handoff to implementation
- Partner with Account Executives throughout the full sales cycle to serve as the senior technical subject matter expert on Bankjoy’s digital banking platform and solutions
- Lead complex technical discovery and solution design conversations with prospective financial institutions, including architecture, integrations, security, and operational workflows
- Deliver compelling, executive-level product demonstrations tailored to each prospect’s technical environment and strategic priorities
- Design scalable solution architectures that align Bankjoy’s platform capabilities with prospective clients’ business and technical requirements
- Build trusted technical relationships with key stakeholders, including CIOs, CTOs, IT leaders, and operations teams
- Own the technical response process for RFPs, RFIs, security reviews, and due diligence requests
- Collaborate closely with Product and Engineering teams to communicate customer feedback, identify product gaps, and influence roadmap priorities
- Provide technical leadership during complex sales opportunities, including proof-of-concepts, integrations, and technical validation exercises
- Support industry conferences, client meetings, and product presentations to strengthen Bankjoy’s market presence and pipeline development
- Partner with Implementation and Customer Success teams to ensure a smooth transition from sales to onboarding and production
Our take
Modern consumers expect slick mobile banking apps, but whilst major nationwide banks can easily develop and deploy a sophisticated and secure system for their customers, smaller banks and credit unions often lack the resources to do this. With more than 6000 credit unions serving a hundred million members in the US alone, there’s certainly a strong potential market for such services - which Bankjoy is rising to fulfil.
Bankjoy doesn’t wish to compete with the major banks. Instead it has created a product that is aimed at smaller businesses, primarily credit unions. Its platform enables banks to offer their customers features like mobile banking, online banking, e-statements, online account opening, online loan origination, and conversational AI, all enabling them to better serve their customers.
The business has grown fast, securing more than 63 clients - including the likes of One Detroit Credit Union and UMe Credit Union - and serving over a million members to date. Alongside the 2023 launch of its "Online Account Opening 2.0", which enables financial institutions to quickly and seamlessly onboard new members and clients, Bankjoy won the 2024 Best Digital Banking Platform Award at the Fintech Breakthrough Awards. It's also secured impressive funding to support its continued growth and product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
89% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$12.5m
SERIES A
Aug 2017
$0.6m
SEED
Total funding: $14.4m
Company benefits
- A fast-paced and collaborative environment
- Stock options at a well-funded startup in high growth
- 100% medical, dental, and vision coverage for you. We cover families at 50%
- 401(k) plan with 4% match
- Performance-based bonuses
- Company-sponsored team meetups
- 4 weeks PTO and 5 health days
- Remote first company
- Career development
- Up to 8 weeks of parental leave
- Inclusive and open environment
Company HQ
Royal Oak, MI
Leadership
Michael Duncan
(CEO & Co-Founder)Started their career with 4 years as a Unisys Consultant before working as a Programmer at Vermont Information Processing and Michigan First Credit Union for 5 years. They left this position in January 2015 to found Bankjoy.
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