Senior Product Manager, Heetch
Ride-hailing app
Open for applications
Ride-hailing app
201-500 employees
Open for applications
201-500 employees
Company mission
Heetch's misison is to make mobility more inclusive and more responsible.
Role
Who you are
- Experience building consumer products with a proven record of prioritising and successfully launching impactful products or platforms
- Demonstrated leadership working effectively with designers, data scientists, engineers, and business stakeholders
- Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
- An ability to absorb and synthesise the complex into the simple and persuasive, and tell compelling stories with data
- High analytical acumen along with solid business sense, troubleshooting and problem-solving skills
- Outstanding verbal and written communication skills and an ability to present technical content to non-technical audiences
- Good balance between being collaborative and open to alternative views versus being decisive and clearly communicating the vision for the team
- Comfortable advocating for a path forward among ambiguous options
- Very high attention to detail, with an ability to connect the smallest experience elements to the big picture goals at the company and team level
- An eagerness to seek feedback and improve
- Full proficiency in English - French is a big plus (interaction with our users)
- Experience is great, but what we really look for is agency, intelligence, and integrity
What the job involves
- As a Senior Product Manager, your main responsibility will be to lead the vision, strategy, and execution of multiple products and platforms critical to Heetch’s success
- This will involve collaborating with engineers, data scientists, designers, and operations experts to build great products that customer love
- Your work will directly contribute to Heetch’s mission of making mobility more positive
- Creating a vision and strategy that will drive impact towards Heetch’s mission
- Defining goals and success with clearly measurable objectives and key results
- Leading cross-functional groups of designers, engineers, data scientists, designers, and business stakeholders to ensure alignment, execution, and successful product launches
- Liaising with Engineering to ensure effective delivery of your products
- Maintaining a product backlog and the product roadmap. Own prioritisation process of product solutions based on business value and customer impact
- Building alignment across teams and Leadership teams
- Driving maximum impact based on data analysis, market research, and company strategy
- Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
- Maintaining close contact with business stakeholders that'll inform you on short and long-term goals
- Interacting regularly with our users to understand their problems and motivations
Our take
Heetch is looking to carve out its own niche in the ride-sharing industry, and taking on Uber is no small feat. They’ve been laying down a strong service and reputational foundation, though. For drivers, Heetch only take a 15% commission to Uber’s 25%, and don’t use driver ratings as a way of reporting problems; for customers, rides are cheaper than an UberX, and are designed to have a younger, funner feel.
So how well is this strategy working? Well, Heetch is second behind Uber in France, and has spread to a couple of neighbouring countries like Belgium and Italy. Predominantly, however, their expansion is focused on francophone regions in Africa like Algeria, Cameroon, Senegal, and the Ivory Coast.
This could prove a smart move, as Uber has yet to dominate many of the African markets thanks to smaller companies offering locally tailored, and more effective competing services. These same problems are likely to plague Heetch, too, but with the leader off their top spot, there may be more room to manoeuvre.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Glassdoor (4.1)
Trustpilot (1.4)
Company
Funding (last 2 of 5 rounds)
Nov 2019
$4m
SERIES B
May 2019
$38m
SERIES B
Total funding: $73.1m
Company benefits
- Yes to remote working and autonomy
- Flexible hours
- Events and parties, Heetch style
- 50% discount on all Heetch rides
- A culture of employee empowerment in our daily lives: Regular training for everyone, a clear career path, sharing all of the projects’ information with everyone
- Cool offices ideally located in the heart of Barcelona and Paris
- A culture of employee empowerment in our daily lives: Regular training for everyone, a clear career path, sharing all of the projects’ information with everyone
- Company and team retreats
Company values
- Be Kind
- Play for the Team
- Think Different
- Make It Happen
Company HQ
La Salut, Barcelona, Spain
Articles
Leadership
Teddy Pellerin
(CEO)Has experience in project management from Sun'R and Nature Energies, and worked as a Sales Manager at Mydeal.ma.
Mathieu Jacob
(CPO)Worked as a process engineer with Hager Group, before moving on to be a Senior Consultant with eleven.
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