Regional Manager, Stuart
Office located in Old Street, London
Last mile delivery service
Open for applications
Last mile delivery service
1001+ employees
Open for applications
Office located in Old Street, London
1001+ employees
Company mission
To connect businesses, customers and couriers to revolutionise the way goods are transported in cities.
Role
Who you are
- Minimum of 2-3 years of work experience in an operational, consulting or startup role
- You have a strong analytical mindset and can apply numbers to actions
- You are a strong communicator and have experience working with different stakeholders across departments
- You are inquisitive and forward-thinking - curious, thoughtful and confident in questioning the status quo
What the job involves
- You will join the Operations Team
- We’re looking for a REGIONAL MANAGER to join the UK Regional Management team, part of the wider Performance Team at Stuart UK
- You will report into the UK Regional management lead. You will focus on delivering a world class service to our clients at all times through insights-driven analysis, excellent planning and meticulous execution
- You will be working across stakeholders to pinpoint areas for improvements in your city and apply targeted performance strategies
- You will be at the forefront of the operation, running and maximising the operations on a day-by-day and week-by-week basis
- You will be responsible for working across teams and departments to ensure the smooth running of our on-demand client operations within your city
- You will work across teams and departments to ensure the correct courier supply in place, devise courier incentive strategies, provide performance insights and analyses as well as prepare and execute for client launches and roll-outs
- Responsible for the daily on-demand operations of our clients
- Owner of financial and operational decisions
- Allocating budget effectively to match supply and demand - working with Business Operations, Courier Operations and the Fleet Management team to ensure that we have enough riders in the right place at the right time
- Working closely with Commercial & Account Management to understand client requirements & adapting the daily operations to satisfy client needs & achieve client SLAs
- Identifying areas for operational improvement based on your analyses, operational understanding and courier feedback
- Designing courier incentive and productivity schemes to balance our financial and operational metrics for our on-demand clients
- Vetting and executing store roll-outs across key clients
Salary benchmarks
Our take
Founded in 2015, Stuart Delivery is one of many companies operating in Europe’s competitive rapid delivery and logistics market. However, where startups such as Getir aim to deliver groceries within 15 minutes, Stuart connects businesses with its fleet of independent couriers to deliver a range of cargo.
It empowers thousands of companies across Europe by providing same-day delivery, next-day delivery and returns solutions. It works across verticals with retailers, grocery stores, restaurants and e-commerce merchants to enable smarter transportation models. Couriers on the platform complete tens of millions of deliveries annually for the biggest brands across retail, e-commerce, grocery and food. The company operates in more than 120 cities across 6 countries.
The company is focusing on establishing relationships with charging infrastructure providers and financial partners to incentivise and support couriers’ transition to electric vehicles. It continues to expand its market presence by partnering with leading brands such as Tesco and Co-op and has recently added several major UK cities to its Hub to Home service, allowing same-day delivery across much of England.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2015
$23.2m
SERIES A
Feb 2015
$1.6m
SEED
Total funding: $24.8m
Company benefits
- Work-life balance - hybrid working model and flexible hours 🏡
- 2 volunteer days per year to have a positive impact on our communities and the environment
- Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞
- Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
- Ticket Restaurant 🥗
- Private healthcare 🧑⚕️
- £200 per month for food (groceries / restaurants / food apps etc) 🥗
- Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks 🎓
- Stuart is putting Mental Health Awareness first! Wellness Allowance (£40 monthly) to use in any gym or sport class 🧘
- Cycle to work scheme 🚲
- Private healthcare 🧑⚕️
- Pension taken care of through a partnership with Hargreaves Lansdown
Company values
- Continuous Innovation: Think & design with a limitless mind - We stay at the forefront of innovation because we never stop stretching the limits of what’s technologically – or humanly – possible
- Flexibility: Adapt easily to whatever life throws your way - We empower this fast-changing world and its diverse people with an attitude of absolute flexibility
- Efficiency: What ever you do, do it efficiently - This applies to everything we do as a company, from our technology designed to maximize efficiency, to our swift courier fleet and our reliable bulletproof processes
- Simplicity: Make things as simple as possible for everyone - Simplicity is integral to our product design, our work methodology and our service delivery model
- Customer-Centrism: Put yourself in the other person's shoes - From service to communication to design, everything we do, we do it with the end-user in mind
Company HQ
Épinettes, Paris, France
Articles
Leadership
Cornelia Raportaru
(CEO)Over 20 years of experience managing teams and multi-million-pound budgets across tech scale-ups, Telco, and FMCG.
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