Commercial/Enterprise Account Executive, Salesforce

Employee Service

CA$84.1-229.3k

+ Employee stock purchasing program. Salary is applicable to British Columbia rates only and may vary on further locations

Salesforce

Atlassian

ServiceNow

Senior and Expert level

Toronto

Vancouver

World's leading CRM provider

Open for applications

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Open for applications

CA$84.1-229.3k

+ Employee stock purchasing program. Salary is applicable to British Columbia rates only and may vary on further locations

Salesforce

Atlassian

ServiceNow

Senior and Expert level

Toronto

Vancouver

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM
Proven experience in solution selling and value-based selling to multiple stakeholders
Strong knowledge of ITSM platforms, IT operations, and the ITIL framework
Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus
Bachelor’s degree strongly preferred
Strong consultative selling skills with a track record of exceeding sales goals
Proven ability to navigate complex, multi-stakeholder sales processes
Competitive spirit, resourcefulness, and ability to solve complex problems
Business acumen to articulate ROI across HR, IT, and operational use cases
Skilled in objection handling, negotiation, and closing high-value deals
Ability to collaborate cross-functionally and act as a trusted advisor
Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions

What the job involves

Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions—encompassing both HR Service and IT Service capabilities
The Employee Service Account Executive role focuses on selling our Employee Portal, HR Service Console, Prebuilt Integrations, and ITSM/ITOM capabilities that empower employees and IT teams with the right information, anytime, through a unified, AI-powered platform
As an Account Executive, you’ll formulate and execute a scalable sales strategy within a designated vertical—driving growth by penetrating our existing Salesforce customer base and attracting new customers
You’ll help organizations improve employee experience, HR efficiency, and IT service delivery with seamless self-service portals, HR service management, and IT service management solutions
This role sits within the Emerging Business organization, contributing to Salesforce’s growth in a fast-paced, collaborative, and innovative atmosphere that fosters product incubation—all while being a valued member of the Ohana
You will work with customers to demonstrate the value of Salesforce’s Employee Service suite, which unifies HR Service and IT Service into a single, AI-driven platform. You’ll guide customers to the right solutions that transform HR and IT service operations, streamline processes, and improve both employee engagement and IT service delivery
Prospecting, pipeline generation, and revenue attainment
Navigating medium to long sales cycles for strategic, high-value deals
Ensuring customer satisfaction for early adopters and expansion customers
Develop strong internal and customer relationships to create win-win sales opportunities
Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers
Drive revenue growth by closing new business and expanding existing accounts within your vertical
Develop and execute sales campaigns targeting employee service transformation across HR and IT
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals
Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions
Maintain accurate sales forecasting and CRM updates
Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience

Application process

Applications for this position will be accepted on an ongoing basis

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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