Head of Legal & Data Privacy, charles
+ Stock Options
Conversational commerce SaaS
Open for applications
Conversational commerce SaaS
101-200 employees
Open for applications
+ Stock Options
101-200 employees
Company mission
To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.
Role
Who you are
- Fully qualified lawyer with the first and second German Staatsexamen, ideally with "Prädikat"
- Previous experience in/with/against large law firms or fast-growing B2B scale up and mastered a highly competitive environment with gold standard execution
- Knowledge of technical software architecture and the world we operate in: how integrations work, how data flows and where possible security issues could arise
- Experience in commercial contracts, with a focus on GDPR, Data, IT and know your way around typical legal issues of those areas
- Experience with IT security standards (ISO 27001, SOC-2) and audits
- Ability to manage a diverse and complex workload while identifying correct internal and external partners to achieve business objectives
- You're able to generate trust with understanding and active listening skills
- Fluency in German and English and are able to communicate effectively and break down complex legal situations for a wide variety of audiences
What the job involves
- Charles deeply cares about their concerns and questions and by resolving those, you as our Head of Legal will lay the legal foundation of cCom-growth
- In this role, you will be the charles Legal generalist advising a range of stakeholders on their relevant topics
- Overseeing the contractual relationship with our clients and partners by setting up and constantly developing our commercial agreements, T&Cs, DPAs and associated agreements
- Having full ownership of all legal aspects at charles, with special focus on our data privacy strategy and its day-to-day compliance, thereby driving a central pillar of our positioning
- You will enable others by collaborating with our marketing, sales and success department in all legal questions and communication needed for commercial growth
- Supporting the development of our Software, challenge processes to hold up against our and industry compliance and security standards, secure our IP and discuss new features that will influence compliance of a product that will empower millions of conversations and transactions between companies and consumers globally
- Developing a high understanding of our business to support our Enterprise strategy in negotiations by covering other party questions and drafting, revising, and negotiate commercial contracts
- Being a central part of our funding rounds covering any corporate legal topics with our boards of VCs such as Accel, Salesforce Ventures, and HV Capital in collaboration with our Founders
- Building the legal foundation for our employee relationships and providing advise on best practises in a range of employment related topics
- Co-drive audits for ISO 27001, SOC-2 or from customer’s directly
Our take
Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.
Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.
Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market
Kirsty
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2022
$22.1m
SERIES A
Apr 2021
$7.1m
SEED
Total funding: $30.4m
Company benefits
- Be part of an ambitious tech company & team shaping the C-Commerce world
- Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
- BVG employee offers
- Personal Trainer
- Virtual Yoga and Meditation sessions
- Company lunch on Thursdays
- High level of responsibility and space to develop
- A friendly, open, multi-cultural work environment
- A great office in the heart of Berlin Mitte
Company values
- Drive from within
- Care for each other
- Accelerate for break through
- Focus on what matters
Company HQ
Mitte, Berlin, Germany
Articles
Leadership
Andreas Tussing
(Co-CEO)Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.
Artjem Weissbeck
(Co-CEO)Previously co-founded Kapten & Son.
Salary benchmarks
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