Pre-Sales Technical Architect, Salesforce
Data & AI
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Solid experience with the Salesforce Platform ( Platform Application Development experience would be a plus )
- Any Data Cloud and/or Agentforce implementation experience a strong plus
- Expertise in designing and implementing data integrations across various systems
- Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering
- Proven experience presenting and demonstrating to senior business and technical stakeholders
- Experience in facilitating and leading customer-focused workshops
What the job involves
- The UKI Data & AI Technical Architect is a customer-facing specialist position within the Solutions Engineering organization
- With a blend of business, technical, and sales skills, the Technical Architect acts as a domain expert who utilises a consultative approach to understand business and technical requirements
- Technical Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit
- As a Data & AI Technical Architect, you’ll act as a trusted advisor to our customers, guiding them through Agentforce and Data Cloud solutions and ensuring they realize the full value of the platform
- You’ll combine deep technical domain expertise in Data/AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills
- Working side by side with our Account Executives and Solutions Engineers, you will:
- Provide technical leadership during pre-sales engagements by assessing customer use
- Cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce and Data Cloud within their ecosystem
- Champion standard methodologies around Data/AI/ML, data integrations, and the Salesforce platform to drive innovation and customer adoption
- Create and deliver relevant content demos, videos, white-papers, enablement
- Sessions—to both internal and external audiences, establishing yourself as a leader with vision
- Build and present Proof of Concepts within sandbox environments to highlight the value of agents and unified customer data with real-world use cases
- Tackle Sophisticated Problems: Research customer challenges, architect innovative Data & Agentforce solutions, and drive key technical decisions
- Drive Adoption & Value: Promote platform adoption by driving additional business use cases with the customer
- Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use
- Facilitate Workshops: Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities
- Develop Cross-Platform Solutions: Integrate Data Cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures
- Lead Technical Thought Leadership: Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations
- Learn & Tinker: Continually participate in product, sales, and training/certifications to acquire and maintain the knowledge necessary to be effective in the position
Salary benchmarks
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- Medical Care
- Life Insurance
- Retirement Savings
- Employee Assistance Programs
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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