Enterprise Shipper Account Manager, DAT
$70k
+ Employee Stock Purchase Plan & commission. Salary reflective of Colorado candidates
Travel up to 25%
Digital freight marketplace
Job no longer available
Digital freight marketplace
1001+ employees
Job no longer available
$70k
+ Employee Stock Purchase Plan & commission. Salary reflective of Colorado candidates
Travel up to 25%
1001+ employees
Company mission
To deliver actionable information and solutions that help customers succeed.
Role
Who you are
- Bachelor's degree required, with preference for business, logistics, or technology focus
- 5-7 years of experience in customer success, account management, or consultative sales roles within SaaS organizations
- Proven track record of managing enterprise-level client relationships and driving measurable business outcomes
- Experience working with complex, multi-stakeholder customer environments and navigating enterprise decision-making processes
- Logistics or supply chain industry experience strongly preferred
- Exceptional verbal and written communication skills with ability to present to C-level executives
- Strong analytical mindset with experience using data to drive customer insights and business recommendations
- Self-motivated individual contributor who thrives in ambiguous, fast-paced environments
- Demonstrated ability to work collaboratively within cross-functional deal teams
- Proficiency with CRM systems, customer success platforms, and data analysis tools
- Willingness to travel up to 25% for customer meetings and industry events
What the job involves
- DAT is looking for a Enterprise Shipper Account Manager to join our Shipper Sales Team
- This role focuses on driving growth and retention within DAT's most strategic enterprise accounts through consultative partnership and deep product expertise
- You'll serve as the primary success advocate for our largest clients, ensuring they maximize value from DAT's solutions while identifying expansion opportunities that drive mutual growth
- Own retention, expansion, and growth metrics for a portfolio of high-value enterprise accounts, driving measurable outcomes in customer satisfaction and revenue growth
- Serve as the primary post-sales consultant, conducting comprehensive workflow analyses to optimize how customers leverage DAT products and services within their operations
- Partner closely with Enterprise Sales teams as a key member of the deal team, providing technical expertise and customer insights throughout the sales process
- Design and deliver value-focused training programs and onboarding experiences tailored to enterprise customer needs and use cases
- Proactively identify expansion opportunities by analyzing customer usage patterns, business challenges, and growth trajectories
- Build and maintain executive-level relationships with key stakeholders at assigned accounts, serving as their strategic advisor on DAT solutions
- Collaborate cross-functionally with Product, Engineering, and Support teams to advocate for customer needs and drive product improvements
- Contribute to the development of customer success best practices, playbooks, and success metrics that can be scaled across the organization
Application process
- Application Deadline: 7/31/2025
Our take
DAT Freight & Analytics operates the largest truckload freight marketplace in North America, deploying freight-matching and analytics solutions to companies all across the freight logistics industry. At its core, the company exists to help businesses optimize their freight operations and achieve pricing power over a hyper-dynamic marketplace.
The company derives its data from the millions of freight matches powered by its platform, as well as a database of market transactions. This enables it to provide transportation brokers, carriers, industry analysts and other organizations with clear and actionable insights into market trends.
Having been a market leader for over 40 years, the company has grown from being a single bulletin board at a gas station in Oregon to seeing its technology deployed to millions of end users. DAT has been consistently focused on R&D and the expansion of its offering, including by acquisitions such as that of the freight-matching Convoy Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Remote/hybrid flexibility
- 20 days PTO from day one, plus 10 paid holidays annually
- Wellness allowance
- Parental leave
- Career development paths
- Leadership training, mentorship programs, education reimbursement & industry certifications
- Performance bonuses & annual merit increases
- Immediate 401(k) matching
- Stock purchase program
- Premium health coverage, plus dental & vision
- Mental health support
- FSA/HSA options
- Life insurance
Company HQ
Denver Tech Center, Greenwood Village, CO
Leadership
Jeff Clementz
(President and CEO)Formerly CEO and President at Shift, SVP/GM of Marketplace and Partner Operations at Walmart (where they spent 6 years) and VP/MD for Australian and NZ at PayPal (where they spent 12 years).
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