Enterprise Sales Development Representative, EverCommerce
EverPro
The target base compensation for this position is $21.63 USD per hour in most US locations. + ESPP
More information about location
Integrated SaaS solutions
Open for applications
Integrated SaaS solutions
1001+ employees
Open for applications
The target base compensation for this position is $21.63 USD per hour in most US locations. + ESPP
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- 1 or more years of relevant sales, lead generation or customer success experience working with enterprise-level customers, ideally in tech or SaaS
- Commitment to providing “wow” customer experiences, building on (and improving upon) our very high recommendation rate
- Superb telephone etiquette and eloquent prose skills
- Project management experience is preferred
- Experience with HubSpot and/or Asana is preferred
- Proficiency with Office 365 and Salesforce is required
- Web-savvy, comfortable with social media tools and all things web-related
- Outstanding organizational skills, with strong follow-through on tasks and keenly responsive to customer inquiries
- High energy, positive attitude
- A serious interest in learning, and sharing those learnings with others for the betterment of the organization
What the job involves
- We are looking for an Enterprise Sales Development Representative to focus on our Customer Engagement Solutions business organization
- Our organization helps businesses in North America manage their online reputation, generate business, and deliver an exceptional customer experience
- Our customers represent the “best of the best” in the home services and franchise industries and our products are built to match their specific needs
- As an Enterprise Sales Development Representative, you will be responsible for caring for and supporting our VIP customers and prospects across our CES brands, acting as the right-hand person for the Enterprise Account Executives and ensuring all expectations and performance metrics are being achieved
- From working with C-Suite executives down to coordinating initiatives with your fellow sales cohorts, the E-SDR will facilitate a multitude of initiatives for our top customers and prospects whether it be prospecting, lead nurturing, project management or general help with administrative requests
- Relationships will be created and maintained via email communications, inbound/outbound telephone calls, and ongoing business meetings
- The position will report to our Director of Sales and will be a remote-optional role with offices in Oakland, Denver, and Atlanta
- Administrative assistance and general governance of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises
- Identify new private equity/franchise groups and analyze brands already using our brands
- Manage lead data in Salesforce (SFDC), associating companies with parent companies and cleaning data
- Proactive outreach via phone and email to your portfolio of prospects to source demos and contribute to team success
- Provide support in structuring presentation materials and reports for executive meetings that will help ensure expectations are met and results delivered
- Identify opportunities to increase revenue with existing customer base
- Contribute to the improvement of our Enterprise Sales workflows and efficiencies
- Collaborate with sales, marketing, and other functions ensuring cohesive communications to our top customers and that deadlines are being met
- Travel to partnership events and on-sight kickoffs as necessary
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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