Senior Business Analyst, Wayfair
Global Financing
$104-118k
More information about location
4 days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$104-118k
More information about location
4 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- Bachelor’s degree in a quantitative field
- 3+ years of professional experience
- Experience in financial services and/or consumer financing (buy-now-pay-later, lending, credit, etc) is a plus
- Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio, Looker, Tableau, or PowerBI
- Team-first attitude with enthusiasm for cross-functional collaboration
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
What the job involves
- The Fintech & Loyalty (F&L) organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience
- This role is responsible for supporting the profitable growth and optimization of Wayfair’s global suite of consumer financing offerings
- This includes analyzing program performance, identifying opportunities for improvement, and supporting the execution of strategic initiatives
- Program Performance Analysis: This role will conduct in-depth analysis of consumer financing program performance, including key metrics, customer behavior, and profitability drivers. Identify trends, anomalies, and areas for optimization
- Data Reporting & Visualization: Develop and maintain dashboards, reports, and other data visualizations to track program health, identify key insights, and communicate findings to stakeholders
- Opportunity Identification: Proactively identify opportunities to improve program economics, customer experience, and operational efficiency through data analysis and market research
- Cross-functional Support: Collaborate closely with Product, Engineering, Analytics, Marketing, Operations, Legal, and Finance teams to provide data-driven insights and support the execution of strategic initiatives
- Competitive Benchmarking: Research and analyze competitive financing offerings and industry trends to inform program strategy and identify best practices
- Process Improvement: Support the continuous improvement of operating models and operational efficiency within the financing program
- Ad-Hoc Analysis: Conduct ad-hoc analyses to support specific business questions and initiatives as needed
- Partner Relationships: Manage day-to-day operations with 6+ financing partners globally, in addition to developing relationships with prospective partners
- Documentation: Maintain clear and concise documentation of analyses, methodologies, and key findings
- Stakeholder Communication: Effectively communicate complex data insights and recommendations to both technical and non-technical audiences
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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