Go-To-Market Programs Analyst Internship, ServiceNow
More information about location
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Strong analytical skills, problem-solving skills, and intellectual curiosity
- Basic understanding of SaaS business models and technology industry
- Familiar with navigating dashboards and extracting data (e.g. PowerBI, Tableau)
- Proficient in Excel to conduct analyses and PowerPoint to communicate findings
- Communicate clearly, concisely, & professionally in speaking & writing
- Work collaboratively with a variety of diverse teams
- Ask questions to learn from others’ experience
- Welcome input from others & responds openly to advice & instruction
- Structure discrete problems to identify required analyses, develop work plan and produce timely output
What the job involves
- The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers
- As a GTM Analyst, you will support a lead GTM Strategist and Program Manager on cross-functional initiatives aimed at optimizing the GTM motion for our Solution Sales teams across all geographies
- Solution Sales Executives (SSEs) specialize in helping our Account Executives land and expand customers within the Worfklows available on the NOW platform
- Running fact-based analyses employing internal data and qualitative sources of information
- Conducting discovery research, including stakeholder interviews
- Creating presentations, playbooks, or other deliverables that summarize key findings and recommendations
- Communicating findings and actionable recommendations to diverse audiences
- Working closely with cross-functional partners to assist in scoping program deliverables
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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