Technical Solutions Engineer, Intenseye
Post Sales
$150-175k
Offers Stock Option Package
3+ days a week in office (Nomad Tower, Broadway NYC)
AI-powered workplace safety platform
Be an early applicant
AI-powered workplace safety platform
101-200 employees
Be an early applicant
$150-175k
Offers Stock Option Package
3+ days a week in office (Nomad Tower, Broadway NYC)
101-200 employees
Company mission
To empower EHS teams to monitor their workplace 24/7, receive real-time unsafe act notifications, and operationalize compliance procedures, all through existing cameras within facilities.
Role
Who you are
- Circa 5 years of experience in solutions engineering or solutions architecture, technical post-sales or professional services a similar technical customer-facing role within SaaS, Cloud, or Enterprise Software with a modern, sales led recurring revenue GTM motion
- Experience in complex platform-based SaaS solutions
- Rapidly scaled a company and know how to build foundational systems, processes, and teams
- Understanding & experience of scaling disruptive Series A+ startup(s) through hyper-growth. phase and beyond (startup & scaleUp with AI, ML, Cloud sales experience highly beneficial)
- Experience with some of the following: Cloud / On Prem (GCP, AWS, Azure), Enterprise Architecture, Cybersecurity / Data Privacy, Application Security, Networking, AI, Computer vision, IP Cameras, Video, LLMs, IoT, Industrial Control Systems, Smart Devices / HTTP, MQTT, API Integrations
- Vertical knowledge across some of the following: Manufacturing, Supply Chain, Automotive, Industry, Retail, IoT would be beneficial
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Deep understanding of enterprise software solutions, cloud technologies, and software development lifecycles
- Ability to thrive in a very fast paced autonomous environment
- Relish in data rigour and hygiene around metrics and embrace a data driven strategy
- Bachelor's in Engineering, Computer Science, or a related technical field
- Strong communication and relationship building skills, including the ability to build trusted partner relationships with our internal stakeholders
- Play a key role to foster, align and further build out the team culture
What the job involves
- We're looking to expand to join our growing Solutions Engineering team
- In this role, you will be responsible for leading and developing our technical post-sales solutioning across our global enterprise customers
- You will be responsible for overseeing the implementation and delivery of intenseye’s platform that meet our customers' complex technical needs
- Own technical delivery across the entire customer lifecycle across post sales & implementation to full platform adoption
- Drive continuous improvement in solution engineering processes, methodologies, and tools
- Work closely with customers to understand their pain points, and business objectives, and translate them into effective solution strategies
- Lead the design and development of comprehensive technical solutions that address customer challenges and align with our product offerings
- Ensure the successful delivery of solutions, overseeing project scoping, resource allocation, timelines, and quality assurance
- Act as a trusted advisor to key customers, providing technical expertise, understanding their business needs, and presenting solutions effectively
- Maintain strong relationships with existing customers, driving customer satisfaction, retention, and identifying opportunities for upselling or cross-selling
- Partner with Product Development teams to provide customer insights, feedback, and recommendations for product enhancements or new features
- Work closely with Customer Success teams to ensure smooth handoff of solutions and provide ongoing support when needed
- Stay abreast of industry trends, emerging technologies, and competitive landscape in the solutions engineering domain
- Utilize market insights to identify new business opportunities and provide strategic recommendations to senior leadership
Application process
- Hiring Process:
- Zoom meeting with our VP, People (45 mins)
- Zoom meeting with our Director, Technical Solutions (45 mins)
- Take Home Task
- Onsite meeting at NYC office with our Leadership Team (90 mins)
- Meeting with CEO
- Reference + Background Checks
Our take
Safety in the workplace can concern anything from trip hazards to PPE, and it is essential for businesses to keep on top of it to keep their workers safe, the company compliant, and business efficient. However, monitoring health and safety can be difficult without dedicated staff checking especially in large workplaces, and this increases staffing costs dramatically.
Intenseye provides a workplace safety monitoring platform that leverages AI to identify unsafe acts and conditions from a camera source. The allows workplaces to be monitored 24/7 at minimal additional cost, ensuring that they are safe, providing real-time notifications and analytics, and facilitating the automated operationalization of compliance.
Whilst other companies are using AI to augment how quickly hazards can be recognized through a video signal, Intenseye stands out with its specialized approach to workplace safety, something that must be monitored in every workplace. The company has raised considerable funding, the latest of which comes from the industry's largest ever fundraise, to expand its technology ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2024
$64m
SERIES B
Sep 2021
$25m
SERIES A
Total funding: $93.2m
Company benefits
- Support for Individuality & Continuous Education
- Remote-Friendly
- Comprehensive Health Benefits
- Stock Option Plan and 401(k)
- Team Events & Activities
- Flexible Work Hours
- Generous Vacations
Company values
- Empathy - Leading with empathy is important to us at Intenseye. Understanding, empathetic leaders are core to our team structure. Our team meets customers where they are, to help them tackle some of the biggest issues in health and safety
- Technology - Working with cutting-edge technology is what keeps our team excited and engaged. From discovery to development to deployment all members of our team get to experience, hands-on, leading developments in the world of computer vision and AI
- Teamwork - Our team is agile and collaborative. With diverse backgrounds from different industries and varying skill sets, we come together as one. We recognize that each individual’s experience is a necessary piece of the puzzle, and value what we can learn from others.
- Disrupt - Our goal is to change the world of EHS. We believe our technology can shape the next generation of workplace health and safety. Disrupting the industry, for the betterment of the workforce
Company HQ
Midtown South, New York, NY
Articles
Leadership
Sercan Esen
(Co-Founder & CEO)Experience as Artificial Intelligence Consultant for Sony from 2014 to 2018.
Serhat Cillidag
(Co-Founder & CTO)Experience as Software Engineer for Sony from 2017 to 2018.
Salary benchmarks
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