Full-Stack Senior Software Engineer, ServiceNow

• 4+ years of experience with JavaScript
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Analytical and design skills
• Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)

Desirable

• The Customer Service Management (CSM) Workspace and Gen AI team is developing the application that enables customers to provide service and support for their external customers through communication channels such as web, email, chat, telephone, and social media
• Our engineers are focused on design, development, customer support and collaboration with engineering teams
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing