Senior Business Intelligence Analyst, FareHarbor
Reporting
Booking solutions for tour operators
Be an early applicant
Booking solutions for tour operators
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- Strong data skills - must be comfortable analyzing large quantities of data to create summaries, develop models, and extract insights
- Strong communication skills, both verbal and written - be able to present results and reporting solutions in meaningful terms and instill confidence in recommendations both to internal employees and external clients
- Strong knowledge of FareHarbor Reporting and Dashboard functionality
- Intermediate knowledge of database languages, SQL/Redshift/PostgreSQL
- Knowledge of accounting principles
- Attention to detail with a high degree of accuracy on work output; ensures that reporting and analysis is on time and error free
- Able to work quickly and prioritize multiple projects
- Experience using data visualization tools (i.e. Tableau)
- Bachelor's Degree in statistics, computer science, business or related field with 3-5 years of analytical experience
What the job involves
- The Client Reporting Team is looking to add a Senior Business Intelligence Analyst to the team, with a focus on Reporting and dashboard automations
- Work with client-facing teams (AM/Support/OB) to understand reporting needs of our clients and provide sustainable, timely solutions
- Have a client-focused approach and ensure that clients’ needs are being met
- Provide daily, weekly, and monthly reports to a variety of internal and external groups as well as perform ad hoc analysis as needed
- Perform data analysis from multiple data sources and build reports for projects such as accounting reports, custom booking reports, dashboard setup insights, and sales analysis
- Continually improve reporting to facilitate improved client interaction and identify reporting problems and develop plans for improvement
- Contribute to the efforts of building and maintaining a comprehensive reporting and tracking strategy for optimal performance
- Develop and process dashboard automations
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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