Sales Development Representative, OpenTable
$55-65k
Eligible for Quarterly cash bonus
More information about location
3 days a week in office (West Loop, IL)
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
$55-65k
Eligible for Quarterly cash bonus
More information about location
3 days a week in office (West Loop, IL)
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 1-5 year experience in sales development, business development, or a similar role, preferably in the hospitality, technology, or SaaS industry
- Proven track record of success in generating leads, qualifying prospects, and meeting or exceeding sales targets and quotas
- Excellent communication and interpersonal skills, with the ability to build rapport, listen attentively, and influence potential clients
- Proficiency in delivering a compelling basic sales pitch and conducting basic selling techniques to effectively engage potential clients and generate interest
- Strong presentation and negotiation abilities, with the capacity to tailor messaging to specific restaurant needs and difficulties
- Self-motivated with a proactive approach to lead generation and pipeline management
- Ability to work collaboratively in a team-oriented environment, collaborating with Account Executives and cross-functional teams
- Familiarity with CRM software (e.g., Salesforce) and other sales productivity tools (e.g, Groove)
- Understanding of the restaurant industry and familiarity with OpenTable's platform and solutions is advantageous
- Bachelor's degree or equivalent experience in business, marketing, or a related field is preferred
What the job involves
- As an OpenTable Sales Development Representative, you will be an integral part of our sales team, responsible for generating new business opportunities and driving revenue growth
- You will engage with potential restaurant clients, educate them about OpenTable's reservation and guest management solutions, and ultimately secure appointments for our Account Executives
- Your ability to effectively communicate the value of our products, build relationships, and meet sales targets will contribute to the overall success of our company
- Conduct outbound prospecting activities, including cold calling, emailing, and social media outreach, to identify and engage potential restaurant clients
- Educate prospects about OpenTable's products, services, and features, highlighting the value they bring to restaurant operations and customer experiences
- Qualify leads by assessing their needs, budget, and fit with OpenTable's offerings, ensuring that only qualified prospects are passed on to the Account Executives
- Build and maintain strong relationships with restaurant owners, managers, and decision-makers, fostering trust and credibility as a knowledgeable resource
- Collaborate with Account Executives to strategize on target accounts, share insights, and align efforts for successful conversions
- Use customer relationship management software (i.e Salesforce) to track prospect activity, update information, and maintain accurate records of interactions and opportunities
- Stay informed about industry trends, competitive landscape, and restaurant market conditions to identify new opportunities and challenges
- Attend sales meetings, training sessions, and professional development activities to enhance product knowledge, sales skills, and industry expertise
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
People progressing
Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.
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