Senior Communications Associate, SeatGeek
$85-122k
+ Equity
2-3 days a week in office
Ticketing platform for live events
Open for applications
Ticketing platform for live events
501-1000 employees
Open for applications
$85-122k
+ Equity
2-3 days a week in office
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- The ideal candidate has about five years of experience and a strong understanding of how to earn attention in a competitive media landscape
- 5+ of experience in communications, public relations or media (agency experience preferred), ideally within complex or B2B environments
- Strong writing and storytelling skills — able to translate business/technical concepts into clear, engaging narratives
- Proven experience (or comfort) in media relations: pitching, engaging reporters, handling coverage and managing message discipline
- Experience staffing and briefing senior executives for media interviews and public speaking engagements
- Excellent organizational skills; you can manage multiple priorities, timelines and deliverables with minimal friction
- A proactive mindset, comfortable in a fast-moving environment, with a bias toward driving results rather than just completing tasks
- Experience in measurement and reporting — you’re not just executing, you’re helping us understand what’s working
- Interest in technology, live events, sports or entertainment is a plus
What the job involves
- As a Senior Communications Associate, you’ll play a key role in telling SeatGeek’s story — helping share how we’re transforming the ticketing experience for fans and enterprise partners, as both a primary (box office) ticketer and resale marketplace
- You’ll support the PR + Communications team in driving visibility around new products, partnerships and business milestones while ensuring our team’s operations are tight and metrics-driven
- You’ll serve as an operational lynchpin for the team, and a skilled communicator who can engage media, collaborate across functions, and help steer execution in a fast-paced environment
- Support SeatGeek’s PR and communications strategy across both our consumer brand and our enterprise partnerships business
- Draft communications assets — press releases, talking points, media briefs, internal updates — in partnership with senior team members
- Build and maintain relationships with media across tech, business, sports/entertainment and track opportunities to raise SeatGeek’s profile
- Develop creative, data-driven stories that highlight SeatGeek’s unique perspective on live event and fan behavior trends
- Oversee our press alias and manage SeatGeek’s issues and rapid-response efforts — from triaging inbound inquiries to drafting holding statements, FAQs, and response materials
- Own the operating rhythm for the comms team: help manage weekly agendas, trackers, editorial/communications calendars and team check-ins
- Monitor media coverage, analyse outcomes and surface measurement-insights that help guide what we do next
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$76.7m
SERIES D
Total funding: $417.8m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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