Analytics Engineer, Regal.io

Salary not provided

Early stage equity available

SQL

Python

Looker

Snowflake

dbt

Junior, Mid and Senior level

New York

More information about location

3-5 days a week in office (NoMad, NYC)

Outbound phone & SMS sales platform

Job no longer available

Outbound phone & SMS sales platform

101-200 employees

B2BAnalyticsCustomer serviceSaaSMobileeCommerceSales

Job no longer available

Salary not provided

Early stage equity available

SQL

Python

Looker

Snowflake

dbt

Junior, Mid and Senior level

New York

More information about location

3-5 days a week in office (NoMad, NYC)

101-200 employees

B2BAnalyticsCustomer serviceSaaSMobileeCommerceSales

Company mission

To help brands grow like never before.

Job

Company

Role

Who you are

2-6+ years of experience in data analytics or consulting or investment banking
Bachelor's degree in Mathematics, Statistics, Economics or related field
You are impact-driven, understanding that data is only useful if it can drive tangible business impact
Advanced knowledge of SQL
Experience with Looker, DBT, Snowflake is a plus (otherwise experience with equivalent data warehouse and BI tools is required)
Knowledge of Python is a plus
Startup experience
Strong communication skills
Structured thinking/problem-solving skills

What the job involves

This is an opportunity to join our nascent Data Analytics team which reports directly to our co-founder and is responsible for making data Regal’s strategic advantage - inclusive of reporting, analytics, and data science
You will partner closely with the Data Engineering team which rolls into our VP of Engineering
You will work with internal and external stakeholders against a compelling data vision and roadmap that delivers on 3 key priorities:
1. Empower customers with insights for better decision-making
2. Deliver a unified understanding of Regal’s business performance internally
3. Leverage our unique customer data asset into data products that create a moat around the business
Develop new data models from scratch when new products are launched
Partner with product, customer success, and finance teams to build internal Looker dashboards that help us understand customer usage, customer performance, and feature performance
Build out documentation for Regal University which makes it easier for our customers to consume our in-app reporting suite
Develop internal reports and dashboards to conduct deep-dive analyses to inform key product and business decisions
Partner with the data engineering team to improve query performance
Analyze performance of A/B experiments run by customers or the product team
Create and maintain documentation of business metrics and the data model
Inform how key metrics should be calculated and presented in the Regal.io app
Help craft the data team's roadmap & develop ways to improve the data team's processes to increase efficiency, quality or scalability

Our take

Remarketing to 'abandoned' customers is challenging with one-way solutions like email campaigns. Conversations are key, especially with the rise of smartphones and mobile commerce. Regal, an outbound call and SMS platform, helps brands engage directly with consumers.

Regal facilitates event-driven calls and texts that sales teams can build into a prioritized workflow, with detailed customer profiles and neat features like branded caller ID - all accessible from a dedicated agent desktop. It helps sales teams operate in a more efficient, orchestrated fashion, with greater oversight analytics for line managers.

Regal faces stiff competition from well-funded contact centre rivals like Five9 and Genesys, which offer broader omnichannel solutions and more automated AI services. Despite its tighter focus on call-SMS engagement, Regal's 2022 funding and updated Branded Caller ID feature led to a 25% revenue increase for its B2C customers and reached 400 million wireless devices in the US.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

81% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 3 rounds)

Oct 2024

$40m

EARLY VC

Sep 2022

$38.5m

SERIES A

Total funding: $82.1m

Company benefits

401k plan
Flexible PTO & 11 paid holidays
Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
Paid parental leave
Growth Mindset learning and development stipend
Happy hours, team outings, & annual offsites!
Pre-tax commuter benefits
Complete laptop workstation
& more!

Company HQ

NoMad, New York, NY

Leadership

Alex Levin

(CEO)

A Harvard grad who took up various Director roles at Personal and Titan Steel Corporation then served as SVP of Growth at Handy HQ.

Rebecca Greene

(CTO)

A Harvard Business School grad, who then served as Senior Product Manager at Amazon and CPO at Handy HQ.

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