Field Marketing Operations Manager, Ambience Healthcare

• Experience coordinating or supporting events, marketing programs, or projects
• Strong organizational and project management skills with excellent attention to detail
• Ability to collaborate across Marketing, Sales, and external vendors
• Familiarity with CRM and ABM platforms for tracking and reporting
• Clear and professional written and verbal communication skills

Desirable

• Ambience Healthcare is seeking a Field Marketing Operations Manager to provide critical support to our Field Marketing team
• This role ensures seamless execution of high-impact events and executive engagement programs by handling logistics, operations, reporting, and cross-functional coordination
• You’ll partner closely with the Field Marketing Managers for Events & Executive Engagement, working behind the scenes to bring programs to life — from executive summits and tradeshows to private briefings and customer dinners
• This is an ideal opportunity for someone highly organized, detail-oriented, and eager to learn the full spectrum of field marketing while supporting a fast-moving team
• Team & Program Support
• Work directly with Field Marketing Managers (Events & Executive Engagement) to support execution of their programs
• Provide operational backbone for both large-scale events (executive summits, tradeshows, conferences) and intimate executive initiatives (briefings, roundtables, private dinners)
• Ensure all logistics, timelines, and deliverables are tracked and executed on time
• Cross-Functional Collaboration
• Partner with Customer Marketing and Care Transformation to identify and highlight customer champions at events
• Support Sales with attendee lists, account-level insights, and follow-up coordination
• Coordinate internally with Marketing, Product, and clinical teams to align on event content and assets
• Content & Communications
• Assist in developing event collateral, briefing materials, attendee communications, and follow-up messaging
• Maintain and update a shared library of decks, templates, and reusable event materials
• Ensure Ambience’s messaging and customer stories are accurately reflected across assets
• Operations, Data & Reporting
• Manage registrations, attendee engagement, and outcomes in CRM and ABM platforms
• Support program reporting by consolidating event metrics, attendance data, and pipeline influence
• Help track budgets, vendor invoices, and financial documentation for team programs
• Continuous Improvement
• Capture stakeholder and attendee feedback to improve planning processes
• Suggest updates to team checklists, templates, and workflows for greater efficiency
• Learn and apply best practices in ABM, event operations, and executive engagement
• What you’ll accomplish in the first 3–6 months
• Become a trusted support partner to the Field Marketing team, ensuring flawless execution of priority events and executive programs
• Manage logistics and reporting for multiple in-person and virtual programs
• Keep CRM/ABM data clean and ensure accurate reporting for leadership visibility
• Lead documentation of project briefs, playbooks, and Asana projects
• Help elevate Ambience’s customer champions by coordinating their participation in events
• Build foundational knowledge of field marketing, ABM practices, and executive engagement strategy