Global Head of Specialist Solutions Architecture, Stripe
$293.8-440.8k
OTE
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$293.8-440.8k
OTE
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- This leader must be a driver who loves building teams, growing businesses, and has a product focused mindset
- This role requires great interpersonal skills to work cross functionally, as a trusted advisor to our internal teams including product sales, partner, professional services teams, product development and marketing teams
- Leadership Experience: 6-9+ years of demonstrated success leading and scaling high-performing Solutions Architecture or Technical Sales teams within a SaaS environment
- A proven track record of building and fostering a culture of excellence, empowering teams to achieve exceptional results
- Technical Expertise: 10+ years of experience in technical sales or pre-sales roles, such as Solutions Engineer, Architect, or Consultant, with a focus on architecting pre-sales solutions and establishing best practices
- Deep understanding of cloud-based solutions and the customer journey, from prospecting to revenue realization
- Strong technical acumen encompassing APIs, distributed systems, databases, developer tools, and enterprise systems architecture
- Industry Knowledge: 3+ years of experience within fintech and payments domain
- A solid understanding of industry trends, competitive landscape, and emerging technologies
- Demonstrated ability to develop and execute strategic initiatives that drive revenue growth and market expansion
- Proven success in building and nurturing strategic partnerships and alliances
- Strong financial acumen with the ability to manage organizational resources effectively
- Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Executive presence and the ability to build strong relationships with key stakeholders, including C-level executives and technical leaders
- A passion for customer success and a dedication to championing the voice of the customer
- Bachelor's degree or equivalent
- Willingness to travel approximately 25% o
What the job involves
- Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers
- We have in-depth knowledge of the solution offerings and understanding of customer’s challenges
- We partner with the core account team on opportunities, support revenue attainment, provide critical insights to our product and engineering teams to shape the roadmap, and enable and empower the broader GTM team
- We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe
- Our users view us as domain experts and trust our recommendations as they redesign their existing offerings and infrastructure to build with Stripe
- These SSAs typically bring years of industry experience in the domain of the product they specialize in
- Our team works closely with Product Account Executives and Solutions Architects to develop and execute on the opportunity strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms
- At Stripe, managers grow teams and inspire them to do outstanding work
- As head of Specialist Solution Architecture you will lead, build, and mentor a world class pre-sales engineering team that specialize across our many product lines including Payments, Tax, Issuing, Treasury, Capital, Connect and many others
- You will lead from the front and drive outcomes for our users
- As a leader with a product mindset, you will establish a strong point of view on the many product lines that your team supports and leverage the expertise of your team to drive outcomes based on “voice of the user” with product and engineering teams to shape Stripe’s future roadmap
- Foster a culture of excellence by nurturing a positive, growth-oriented environment that empowers individuals to reach their full potential through mentorship and coaching
- Articulate and champion a compelling vision for the specialist solutions architecture team, aligning it with the broader Solutions Architect and company strategy
- Attract, recruit, and retain top talent, building a high-performing and diverse team
- Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement, ensuring agility and responsiveness to the dynamic business landscape
- Guide and support the team in navigating intricate evaluations, resolving challenging customer issues, and achieving optimal outcomes
- Strategize and execute initiatives to drive and close high-value, complex opportunities, maximizing revenue potential
- Identify and cultivate strategic partnerships and alliances to expand market reach and drive business growth
- Take ownership of being an advisor to the Global Head of Solutions Architecture that consistently shares technical insights and trends that help influence critical business decisions
- Foster strong relationships with key stakeholders across the organization, promoting cross-functional collaboration to shape and execute the business strategy, go-to-market plans, and user-centric initiatives that fuel revenue growth
- Collaborate across teams to align stakeholders and drive the strategic product roadmap, ensuring a competitive edge
- Continuously monitor industry trends and competitive landscape, translating insights into impactful user engagement strategies
- Act as an executive champion, leading Executive Business Councils (EBCs) and forging strong relationships with key decision-makers
- Champion the voice of the customer, influencing the product roadmap to prioritize features that address their critical needs and pain points
- Serve as a company ambassador at industry events, conferences, and customer business reviews, sharing insights and contributing to best practices
- Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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