Director of Sales & Account Strategy, Human Made
Americas
$127.5-150k
Salary dependent on location
More information about location
All-in-one brand growth services
Be an early applicant
All-in-one brand growth services
21-100 employees
Be an early applicant
$127.5-150k
Salary dependent on location
More information about location
21-100 employees
Company mission
To spread the word about the true value WordPress can deliver for world-leading organisations.
Role
Who you are
- You should be fluent in both written and spoken English
- 7+ yrs combined enterprise B2B sales and/or account‑management experience in a digital agency
- Proven track record owning $1 m+ quotas and renewing multi‑year, multi‑stakeholder engagements
- Deep familiarity with WordPress at scale (plugins, VIP, hosting ecosystem) and Agile Scrum delivery
- Mastery of consultative/solution selling, contract negotiation, and commercial analytics
- Exceptional written, verbal and asynchronous communication; comfortable influencing C‑suite and distributed teams
- High EQ, bias for action, and the judgement to balance growth with sustainable client happiness
- Nice‑to‑haves: public speaking at OSS events, HubSpot / other CRM power‑user, basic financial modelling
What the job involves
- We’re looking for an experienced Account Director to join our commercial team to help us lead our Strategic Partnership Program in the Americas
- Partner with marketing to execute a regional strategy (ABM, partner co‑selling, events) that fills the top of the funnel and aligns to ICP and vertical plays
- Qualify, scope and close complex WordPress projects, marshalling pre‑sales engineers and delivery leads; negotiate MSAs & SOWs through signature
- Own a portfolio of 5‑8 enterprise clients; collaborate with delivery teams to run QBRs, create Account Growth Strategies, and surface expansion ideas that drive mutual value
- Maintain accurate revenue forecasts, margin / utilisation views and risk registers; present weekly to the Global Commercial Director
- Act as the commercial voice in regional squad ceremonies; ensure seamless sales‑to‑delivery hand‑offs and champion client outcomes
- Represent Human Made at WordCamps, partner events, and industry forums to elevate our brand and create demand
- Work with marketing to produce thought-leadership content which supports regional strategy
- HubSpot hygiene score > 90 % across deals & accounts
- Key outcomes (first 12‑18 months)
- New business - ≥US $1.5 m closed won
- Account growth & retention - ≥ 90 % client renewal rate. ≥ 10 % YoY Existing Account Growth
- Relationship leadership Exec‑level relationships at every top‑10 account - NPS ≥ 50 across portfolio
- Reports to: Global Commercial Director
Our take
In today's digital landscape, the key to brand scaling lies in forming strategic partnerships with technology companies and other business growth services. However, the presence of various fragmented service providers can pose challenges for businesses seeking efficient scaling solutions, highlighting the demand for a more integrated approach.
Human Made offers a suite of brand growth services, encompassing customised brand development, strategic consultancy, editorial platforms, migration and audits, and team expansion and capability enhancement. While the company faces competition from sepcialised providers in each of these areas, Human Made recognises the value of all-in-one partnership opportunities for brand growth.
Through this unified approach, Human Made aims to provide brands with more streamlined and holistic methods to enhance their business operations. The company's impressive track record with renowned clients such as Google, Red Bull, and TechCrunch underscores its ability to deliver efficient and effective brand growth solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Company benefits
- Flexible, remote working
- Paid parental leave
- 35 days holiday
- Sickness and carers leave
- Annual company retreat (Previous retreats include Sri Lanka, Italy, Slovakia, Spain, Norway, & Greece)
- Time to contribute to the open source community
- Conference and training budget
- Monthly remote working allowance
- Work wherever you want
- New computer and mobile phone every two years
- Office equipment when you need it
Company HQ
Matlock, UK
Leadership
Tom Willmot
(CEO)CEO and Co-founder of Altis BXP since 2019. Previously served as the CTO of majamba.
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