Manager of Deposition Event Operations, Filevine
$100-120k
Operating intelligence for modern legal practice
Open for applications
Operating intelligence for modern legal practice
501-1000 employees
Open for applications
$100-120k
501-1000 employees
Company mission
To change the way legal work gets done for law practitioners and their clients.
Role
Who you are
- We’re looking for an Event Operations Manager who thrives in fast-paced, mission-critical environments and is passionate about delivering seamless, high-quality live event experiences
- If you excel at solving real-time problems, optimizing processes, and leading teams to operational excellence, we’d love to meet you
- 4+ years of experience in operations, customer support, or similar roles in a fast-paced environment
- Prior people-management experience with a track record of coaching, developing, and scaling high-performing teams
- Experience with escalation handling and live issue triage
- Strong organizational and problem-solving skills with an ability to stay calm under pressure
- Experience using tools such as Zendesk, Talkdesk, Excel, Slack, Notion, or similar systems
- Flexibility and resilience suited to a dynamic, high-volume, customer-centric operational environment
What the job involves
- The Event Operations Manager leads the real-time execution, logistics, and continuous improvement of live deposition events for Depositions by Filevine
- . You will directly manage a growing team of 8 to 11 Event Operations team members who support the full lifecycle of virtual and in-person deposition events across all US time zones
- You’ll work with the team to ensure every event is fully prepared, that live issues are handled quickly and professionally, and that cross-functional teams are aligned on event requirements and performance
- Your work ensures every deposition runs smoothly, reliably, and with exceptional service for all participants
- Oversee teams managing all real-time and in-event deposition workflows
- Ensure effective live support, monitoring, sentiment tracking, and DR performance oversight
- Lead fast, accurate resolution of in-event issues and escalations
- Ensure all pre-event tasks are completed accurately and on schedule
- Manage notice review, event detail verification, and vendor bookings (interpreters, court reporters, videographers, conference rooms)
- Oversee vendor payments, SLAs, and quality assurance
- Maintain high standards in event setup, documentation, and coordination
- Lead, coach, and support Event Operations Associates and Shift Leads
- Manage Shift Leads who serve as real-time escalation points across U.S. time zones
- Provide triage guidance and reinforce a proactive, customer-centric culture
- Oversee workforce management, including staffing, shift coverage, and resource allocation
- Forecast workload and plan capacity for multi-time-zone event volume
- Streamline workflows through process improvements and scalable best practices
- Partner with internal teams to enhance automation and system reliability
- Support cross-functional initiatives, including product updates and operational rollouts
Our take
Law firms, corporate legal teams and government agencies are under increasing pressure to handle more work, more data and tighter timelines, all without increasing costs. As a result, demand is growing for legal technology that can automate routine tasks, organize complex information and also help laywers work faster and more accurately. AI has become a key part of this change, and today it's hard to find interest in legal tech that doesn't have AI at its core.
Filevine is a good example of how this shift is playing out, Founded in 2014, the company began as a software-as-a-service platform helping legal teams manage cases, documents, billing and payments in one place. Over time though, Filevine has expanded into what it now calls a Legal Operating Intelligence System, bringing intelligence into the full lifecycle of a legal matter. And in recent years, the focus has moved strongly toward AI, as most of the company's revenue comes from its AI products rather than from its original software.
This growth shows just how well its aligned with where the market is heading, and with $400M from major investors, it continues to expand its platform, adding AI tools that connect across legal workflows. By bringing together case management, depositions, contracts and drafting into a single system, Filevine has positioned itself as a central operating platform for modern legal teams.
Steph
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2025
$400m
LATE VC
Apr 2022
$108m
SERIES D
Total funding: $825.6m
Company benefits
- Medical, Dental, & Vision Insurance
- Competitive & Fair Pay
- Short & long-term disability
- Maternity & Paternity leave
- Centrally located open office in Sugar House
- Company swag that will make your friends envious
- Opportunity to make an impact on Day 1
Company HQ
Sugar House, Salt Lake City, UT
Leadership
Ryan Anderson
(Co-Founder & CEO)Ryan co-founded Filevine in 2014 and has served as the CEO since.
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