Senior Technical Operations Manager, FlexAI
Delivering universal AI compute
Open for applications
Delivering universal AI compute
21-100 employees
Open for applications
21-100 employees
Company mission
To empower builders everywhere to develop groundbreaking AI solutions with effortless access to universal AI compute
Role
Who you are
- A proven operations leader with 5+ years of experience setting up and managing day-to-day processes in a global, tech-driven environment
- Demonstrated ability to optimize and automate operations through AI and other innovative technologies
- Experience in managing or scaling operations in a high-growth, tech-focused company
- Strong collaboration skills, working across engineering, product, and customer success teams
- Familiarity with cloud platforms, ML Ops, or GPU infrastructure is a plus
- Excellent communication, leadership, and organizational skills, with a proactive and problem-solving mindset
- Experience in cloud computing organizations is a plus
What the job involves
- This role is pivotal in ensuring our platform operates at its peak performance as we scale rapidly
- You’ll have the opportunity to drive impactful changes in a dynamic environment, optimize processes with cutting-edge AI, and work cross-functionally with some of the brightest minds in the industry
- Oversee the stability and reliability of the platform, ensuring smooth operations and minimal downtime
- Support SRE engineers in implementing robust monitoring and alerting systems to proactively detect and resolve issues
- Develop incident management protocols, ensuring swift response and resolution during outages
- Conduct root cause analysis (RCA) and implement long-term fixes to prevent future incidents
- Collaborate with engineering (DevOps, MLops, and infrastructure teams) to ensure the platform can scale efficiently to meet growing demand
- Optimize the infrastructure to support growth while keeping operational costs in check, particularly around GPU and cloud infrastructure
- Implement auto-scaling and resource allocation strategies to handle variable workloads
- Identify and automate repetitive tasks using AI-driven solutions to streamline internal operations and reduce manual intervention
- Set up workflows for incident management, customer support, and operational tasks to ensure efficiency and clarity across teams
- Work closely with the Product Manager and customer success teams to develop processes that ensure a smooth customer onboarding experience
- Develop and implement workflows for customer support, ensuring rapid resolution of issues and high levels of customer satisfaction
- Lay the groundwork for long-term operational readiness by balancing current operational needs with future scalability
- Contribute to the shaping of company culture, helping to build a flexible yet robust operational foundation that supports rapid growth
Application process
- HR interview (Recruiter) - 30 min (Video)
- Leadership Interview (with 2 Flexers) - 1 hour (Video)
- Case Study - At Home
- C-Suite Interview (Ryan, COO) - 45 min (Video)
- Leader Interview (Dali, CTO & cofounder) - 45 min (Video)
- Final Interview (Brijesh, CEO & co-founder) - 45 min (Video)
- Referral check ✅
- Offer 🥳
- Day 1 & Onboarding
Our take
With a vision to contribute to the AI revolution, FlexAI delivers a layer of software intelligence, abstraction and orchestration into the AI compute stack. By rearchitecting existing architecture, it is creating accessible, universal AI compute to support the future of machine intelligence.
The idea is to combat the existing challenges with running AI workloads across diverse hardware. By doing this, FlexAI will enable AI developers to leverage a broader range of computing power without needing to modify their code.
FlexAI only came out of stealth in 2024, so we've yet to see much of what it has to offer, but its proposition has attracted a hefty seed investment. This will support the company as it moves forwards with the launch of its first product and towards its ultimate goal to empower AI acceleration.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Apr 2024
$30m
SEED
Total funding: $30m
Company benefits
- A chance to work alongside pioneers in AI and cloud computing, learning from the best and brightest
- An environment that values innovation, collaboration, and respect in every interaction
- Opportunities for personal and professional growth, encouraging you to stretch your abilities and make a lasting impact
- A platform to contribute significantly to the AI revolution, shaping the cloud services that power tomorrow's innovations
Company values
- Ownership
- Optimism
- Velocity
Company HQ
Vivienne, Paris, France
Articles
Leadership
Brijesh Tripathi
(CEO)Spent 4 years at Intel Corporation; first as VP and CTO of the Client Computing Group, then VP of AXG. Was VP pf Hardware Engineering at Zoox, co-founded SmartLivez and worked in Engineering at Tesla, Apple and NVIDIA.
Dali Kilani
(CTO)Angel Investor, who is also a Board Member at Epigene Labs and Go My Code. Previously they were an Advisor for ProsperUs, CTO at Lifen and Cloud/Devops Architect for The Boston Consulting Group.
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