Senior Sales Operations Analyst, Xero

CA$66-116k

Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs

SQL

Tableau

Salesforce

Senior and Expert level

Toronto

Accounting software for small businesses

Open for applications

Accounting software for small businesses

1001+ employees

FintechB2BBookkeepingSaaSAccounting

Open for applications

CA$66-116k

Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs

SQL

Tableau

Salesforce

Senior and Expert level

Toronto

1001+ employees

FintechB2BBookkeepingSaaSAccounting

Company mission

To make life better for people in small business, their advisors, and communities around the world.

Job

Company

Role

Who you are

You bring extensive experience in sales or revenue operations, ideally within a SaaS or subscription-based business environment
Your strong SQL skills allow you to build and maintain scalable data models that the business can trust and act upon
Proficiency in Tableau or similar BI tools is something you possess, enabling you to create and document dashboards for non-technical stakeholders
You have hands-on experience with Salesforce, including a deep understanding of data quality management and CRM administration
A high degree of ownership defines your work style, as you naturally drive projects to completion and solve problems independently
Communicating complex data insights clearly is a strength of yours, helping you build strong relationships with sales leadership and cross-functional partners

What the job involves

As a Senior Sales Operations Analyst, you will serve as the analytical and operational backbone of the Canadian go-to-market function
You will play a vital role in enabling the team to perform at their best by synthesising data, insights, and operational rigour across the sales engine
This involves proactive forecasting of metrics, quota deployment aligned with business objectives, and maintaining internal systems at peak efficiency to drive meaningful growth for our small business community
You will act as a strategic partner to sales leadership, translating complex commercial questions into clear, evidenced recommendations rather than just raw numbers
By owning data accuracy in Salesforce and designing sophisticated SQL models, you will ensure the business has a single, reliable version of the truth to inform critical decision-making and territory strategy
You will join the Canada Sales Operations team, working closely with the Sales Operations Manager and the wider global GTM Operations group
This team acts as the central link between sales leadership, finance, and strategy, ensuring everyone has the visibility and tools needed to succeed in an autonomous yet highly collaborative environment
Building and maintaining scalable SQL data models and Tableau dashboards to power regional reporting on partner performance and pipeline health
Driving the adoption of modern GTM technology and AI tools, including Salesforce, Clari, and Gong, to maximise regional efficiency
Designing and executing territory models and quota deployments that align with the current budget and business objectives
Leading your contribution to the core sales rhythm through weekly forecasting, pipeline reviews, and quarterly business reviews

Our take

For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.

Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.

A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

3% employee growth in 12 months

Glassdoor (4)

Trustpilot (4.1)

Company

Company HQ

Te Aro, Wellington, Wellington

Leadership

Sukhinder Singh Cassidy

(CEO)

Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.

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