Sales Operations Associate, Arbor Education
£45-50k
We helps schools transform the way they work using data
Job no longer available
We helps schools transform the way they work using data
101-200 employees
Job no longer available
£45-50k
101-200 employees
Company mission
Arbor's mission to transform the way schools work for the better, and it starts by giving everyone the right tools and technology for the job.
Role
Who you are
- CRM Proficiency: Experience using a CRM system is required. Specific expertise in Salesforce is considered highly beneficial
- Analytical Mindset: Ability to interpret basic sales data to identify potential risks or growth opportunities
- Organizational Skills: Strong attention to detail with a focus on data accuracy and operational excellence
- Communication: Clear verbal and written communication skills to convey information to various stakeholders
- Collaboration: A desire to work cross-functionally with Sales, Finance, and Customer Success teams
- Tech-Savvy: Comfortable learning new tools and a willingness to explore AI-driven solutions to enhance productivity
- Adaptability: Ability to manage multiple tasks and support financial year planning through basic data modeling
- If you don’t meet all of the above, and are working in a CRM Manager or Sales Administrator role - then we are happy to discuss further
What the job involves
- Are you looking for a Sales Operations role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the EdTech sector?
- You will support the New Business Sales, Inside Sales and Renewals teams by assisting with daily operations to improve efficiency and revenue outcomes. This is a cross-functional position that combines data management and tool support to help power our sales motion
- Operational Support: Support the New Business Sales, Inside Sales, and Renewals teams through scalable processes and operational rigor
- CRM Management: Assist in the management of Salesforce to improve usability and data accuracy
- Data Integrity: Ensure complete and up-to-date data across the customer base to support reliable forecasting and planning
- Process Improvement: Proactively identify process bottlenecks and assist in developing solutions to drive efficiency
- Contract Workflows: Help implement contract workflows and compliance checks to streamline deal execution
- Reporting Assistance: Work with the Business Analyst manager to help surface actionable insights and performance trends
- Documentation: Maintain comprehensive playbooks that define processes and best practices for the sales teams
- Renewal Tracking: Help ensure renewal opportunities are tracked and executed on time, collaborating with Finance on invoicing issues
Our take
Arbor helps schools transform the way they work, saving teachers time and improving student outcomes.
The mess and stress of data and admin is a major source of unhappiness in our schools. 60% of a teacher's time is spent on admin-related work, 53% agree that it contributes to stress and it's only getting worse every year. Arbor is tackling this by building hassle-free school technology. The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention.
With a team of diverse and experienced individuals, including former teachers and education specialists, the company stands poised to enact meaningful change within the sector, Its mission is clear: to assist schools in prioritising what matters most - enhancing the well-being of teachers and fostering positive student outcomes worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2020
$4.1m
EARLY VC
Dec 2018
$2.5m
EARLY VC
Total funding: $14.4m
Company benefits
- Aside from the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday.
- At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams.
- Dedicated Mental Health First Aiders and Wellbeing Champions with ongoing support and learning around mental health.
- Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are
- We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more!
- Half-day summer Fridays Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too!
- 25 days holiday (excl. bank holidays)
- EAP - Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network.
- We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice
Company values
- Own what you do - We act like owners, embrace responsibility and own the outcomes of our work - both good and bad!
- Everyday's a school day - Education and technology have changed more in the last 10 years than in the last 100. We need to embrace change and continually challenge ourselves to grow and stay ahead
- Make an impact - We take pride in being part of a movement to improve how schools work, so we're always thinking about how we can make a difference
- No-one can whistle a symphony - ...it takes an orchestra! We work together as a team to help each other, our partners and our customers to achieve their full potential
Company HQ
London, UK
Articles
Leadership
James Weatherill
(CEO)Previously Analyst at Ledbury Research for 3 years and Venture Manager at Therefore Ventures for 1 year
People progressing
Joined as Marketing Executive, being promoted to Marketing Manager after 1 year
Ulrik joined Arbor 10 years ago as a junior developer and has moved through the ranks to Principle Engineer and our longest serving engineer. A great representation of career progression at Arbor!
Diversity, Equity & Inclusion at Arbor Education
Ben Ainger (Talent Acquisition Lead)
- At Arbor, our mission is to transform the ways schools work. That means we serve a broad and diverse professional community - from teachers to SLT to Support Staff - and an equally diverse student and parent community. We want to make sure we build the best products for our schools, and we passionately believe that starts with building a workforce as diverse as the communities we serve
- As of today we know we’re not there yet, but we’re committed to doing the work to improve. We want Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive
- Our focus over the past few months has been on understanding where we need to improve, and on making sure that everyone at Arbor has had the chance to share their views. So far, we’ve established a Diversity and Inclusion Committee, surveyed our team, hosted training and workshops, and reviewed our recruitment process. We know we’ve still got big work to do, but we’re actively working on it. We look forward to hearing your thoughts on how we’re doing
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