Accounts Receivable Resolution Analyst, Corcentric
$50-70k
+ Annual Discretionary Bonus Program
More information about location
2+ days a week in office (Downers Grove, IL)
AP automation, procurement and billing solutions
Job no longer available
AP automation, procurement and billing solutions
501-1000 employees
Job no longer available
$50-70k
+ Annual Discretionary Bonus Program
More information about location
2+ days a week in office (Downers Grove, IL)
501-1000 employees
Company mission
To make saving more and stressing less the norm for procurement and finance professionals.
Role
Who you are
- Approximately 2+ years of experience in accounts receivable, collections, or dispute resolution
- Excellent attention-to-detail and the ability to read and analyze financial statements, demonstrated through account reconciliation experience
- Proficient Microsoft Excel skills, with the ability to navigate, organize, and manipulate, large, complex data-sets with ease
- Strong learning aptitude, with experience navigating various enterprise systems (ERPs), along with the ability to efficiently learn new systems and processes
- Customer-focused professional communications skills, with the ability to effectively build rapport and navigate difficult conversations, maintaining positive relationships with high-profile accounts
- Excellent time-management and organizational skills, with the ability to effectively prioritize tasks and manage multiple accounts with unique requirements and complex workflows
- Critical thinking skills, with the ability to identify and resolve issues, analyze root cause factors, and take action to prevent recurrence
- Innate sense of accountability, taking ownership of responsibilities and always striving to improve
Desirable
- Experience working in a Shared Services or B2B Managed Services environment
- Familiarity with deduction management tools or platforms
- Knowledge of billing and invoicing processes in a SaaS or services-based company
What the job involves
- This key position reports to the Director, AR Resolutions within our Finance Operations team. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!
- Collaborate with dealers, vendors, and customers to investigate and resolve invoicing discrepancies
- Record, review, and track open disputes and deductions
- Analyze root causes of disputes and recommend corrective actions
- Communicate findings and resolution outcomes clearly and professionally
- Monitor assigned accounts to ensure timely resolution and follow-up
- Request and manage supporting documentation from customers
- Handle a high volume of phone and email communications while maintaining accuracy and professionalism
- Maintain accurate records of all interactions and resolutions
- Prepare and present reports to management on dispute trends and resolution metrics
- Support additional projects and tasks as assigned
Our take
Maintaining a smooth cash flow as an Enterprise can be highly problematic due to the complex financial movements involved with procurement, accounts payable, and accounts receivable. Whilst cashflows can be optimized by data-driven financial processes and expert advice, such solutions generally rely on time-consuming data analysis processes and expensive consultation fees.
Corcentric provides end-to-end procurement, accounts payable, and accounts receivable solutions, combining financial process automation, advisory services, and payment infrastructure to maximize business cash flows. The company achieves this through a suite of enterprise-focused solutions for source-to-pay and order-to-cash workflows, in addition to its cashflow specialists.
Through its unified combination of cash flow expertise and modular workflow automation tools, the company aims to maximize the revenue of its clients and future-proof against the rise of automated payment infrastructure. With post-IPO funding awarded in 2023 from the Bank of America and JP Morgan, Corcentric can accelerate these ambitions.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (1 round)
May 2020
$80m
GROWTH EQUITY VC
Total funding: $80m
Company benefits
- Generous annual paid time off program that increases with tenure
- Eight paid holidays plus three personal holidays to recognize or celebrate an occasion that is important to you
- An annual paid day off to volunteer for causes that are near and dear to you
- Paid maternity, paternal/secondary caregiver, and adoptive parent leave
- Company-paid life and disability insurance
- 401k program with a company match
- Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution
- Dental plan – including orthodontia coverage
- Vision plan – including discount for LASIK surgery
- All medical, dental, and vision insurance plans are available from the first of the month following your start date – no extended waiting period to be eligible!
- A no-cost Employee Assistance Program - 24/7 access to confidential counseling services and a wide range of additional support and professional services
Company HQ
Cherry Hill, NJ
Leadership
Matt Clark
(CEO)They initially joined Corcentric in 2004 as the President and COO, roles they held until 2023 when they became the CEO. Prior to Corcentric, they spent 3 years at Infolinx as a Project Manager.
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