Account Executive, Resolver
Ethics & Compliance Investigations
Office located in London Bridge
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
Office located in London Bridge
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- 3+ years related experience in SaaS sales, with a track record of quota attainment
- Expertise selling within the Security & Investigations/Ethics & Compliance space
- Experience in a high initiative, high autonomy environment is critical for success; you are a resourceful problem-solver!
- Must love prospecting! Our most successful Account Executives generate their own opportunities too
- Experience managing multi-threaded deal cycles with the ability to close consistently
- Experience within the technology field is preferred; passion for solving business problems with technology is a must
- You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport
What the job involves
- To achieve our ambitious goals, we’re looking for an Account Executive to join our collaborative & fun Security & Investigations (S&I) Sales team
- This is an incredible opportunity to work with the world’s most well-known organizations, through an enterprise sales motion, helping them successfully reach their goals
- This opportunity also offers exceptional long-term potential growth as Resolver continues to grow
- As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose
- As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise
- Measures of Success: Win Rate, Recurring Revenue, Lead to Opportunity Conversions, Demos and Discovery calls
- Outbound prospecting: you'll source leads, research and connect via outbound calls, networking events, emails and other social media platforms to articulate value
- Encourages real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs
- You’re a builder and you’ll be working closing with key internal stakeholders throughout the sales cycle
- Measures of Success: Building business cases and proposals, knowledge of market/industry, connecting with internal stakeholders, and working with existing customer references
- Develops plans for growth within the region by combining commercial acumen with local relationships
- Market research through multi-channel sources to stay on-top of prospects and the competitive landscape
- Participates in industry forums, chapters, and associations relevant to the target customers
- Measures of Success: Forecasting accuracy, accurate and up- to-date CRM data, mapping of decision makers and stakeholders, defining an impactful 'new reality', and call to action
- Forecasting months in advance to achieve the best results – you’re in it to win it!
- Capturing and documenting data using Salesforce and completing required fields for leads and early state opportunities
- Collaborating with the team to find and assess gaps plus provide insights and knowledge on how to progress opportunities
- Identifies, develops and creates new qualified sales opportunities from leads
Salary benchmarks
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company values
- Up for the fight
- Find a way to win
- The team is everything
- Strive to be the best
- Enjoy the spoils
Company HQ
Leeds City Centre, Leeds, UK
Articles
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
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