Senior Director of Global People Partners, OpenTable
$215-260k
This role is eligible to be considered for an annual bonus and equity grant
2 days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
$215-260k
This role is eligible to be considered for an annual bonus and equity grant
2 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 15+ years of progressive HRBP and management experience
- Proven experience supporting executive and senior leadership teams in global, fast-scaling tech or tech-adjacent companies
- Executive presence with the ability to influence, challenge, and advise senior leaders
- Demonstrated success leading and developing high-performing People Partner teams
- Strong business acumen with a clear understanding of how people decisions impact operational and financial outcomes
- Sound judgment and the ability to navigate ambiguity and high-stakes situations
- Clear, calm, and credible communicator across all interactions, particularly when navigating difficult, sensitive, or high-stakes situations
- Highly collaborative leader with a bias toward action and results
What the job involves
- OpenTable, part of Booking Holdings (NASDAQ: BKNG), is seeking a skilled and strategic Sr
- Director of Global People Partners to join its People & Culture (P&C) team
- The Senior Director, Global People Partners is a senior leader within the P&C organization, reporting into the CHRO, and responsible for OpenTable’s People Partner strategy
- This leader serves as a trusted advisor to OpenTable’s executives and functional leaders across the organization
- This role will lead and develop a high-performing team of People Partners, and is accountable for the overall quality and consistency of people partnership, ensuring every interaction is grounded in business context and aligned to company priorities
- Act as a senior people advisor to company’s executives and functional leaders
- Lead and develop a team of US-based People Partners, as well as the head of the International People Partners
- Establish clear expectations for business acumen, judgment, and impact across the People Partner team
- Coach People Partners to operate as proactive, strategic advisors to the business
- Lead and advise on organizational design decisions including reorganizations, role clarity, spans and layers, and operating model changes, partnering with leaders to build effective and scalable structures
- Own and shape the People Partner strategy for performance management, merit planning, talent reviews, and succession planning, guiding teams through each process with clarity and consistency
- Own and drive the resolution of complex employee relations matters and underperformance with urgency, fairness, and consistency, partnering closely with Legal to appropriately manage risk
- Ensure People Partner practices align with global employment laws and regulatory requirements, company policies, and values
- Drive alignment and seamless collaboration across People Centers of Excellence, including Total Rewards, Organizational Development, People Operations and Systems, Internal Communications, and Workplace, ensuring clear communication, effective handoffs, and a cohesive people experience
- As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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