Product Lead, Canary Technologies

Payments

Salary not provided
Senior and Expert level
New York
San Francisco Bay Area
Canary Technologies

Providing hospitality technology

Open for applications

Canary Technologies

Providing hospitality technology

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Open for applications

Salary not provided
Senior and Expert level
New York
San Francisco Bay Area

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Company mission

To help hoteliers thrive through innovative software solutions.

Role

Who you are

  • Canary Technologies is seeking an experienced and forward-thinking Product Lead to spearhead the growth and development of our payments portfolio
  • 8+ years of product management experience, including a proven track record of success in the payments space
  • Experience with 'card present' and 'card not present' payment flows, including knowledge of PCI compliance and tokenization technologies
  • Exceptional leadership and collaboration skills, with the ability to inspire cross-functional teams and align stakeholders around shared goals
  • Strong analytical abilities, with experience using data to inform product strategy and drive decision-making.A customer-first approach, with a passion for creating products that delight users and solve real-world problems
  • Entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment
  • Familiarity with payment gateways, card processing technologies, and emerging trends in the fintech space

What the job involves

  • This leader will own the product vision and roadmap for our payments ecosystem, with a particular focus on scaling the success of our existing product and introducing innovative payment solutions to the hospitality market
  • With a strong foundation in secure, guest-centric payment solutions, Canary is expanding its payments business to provide seamless and scalable payment experiences for both hoteliers and their guests
  • This role will be pivotal in collaborating closely with clients to deeply understand their needs, pain points, and aspirations
  • You’ll translate client insights into innovative solutions that delight users, drive business outcomes, and solidify Canary's position as a leader in hospitality payments
  • Partner with clients to gather feedback, understand their needs, and translate their challenges into actionable product strategies and features
  • Define and execute a bold, long-term vision for Canary's payments products, with a focus on growing revenue and adoption within the hospitality industry
  • Drive the development of new payments capabilities
  • Expand and optimize the existing product and other payment tools to meet the evolving needs of hotels and guests, ensuring exceptional user experiences
  • Work closely with Engineering, Marketing, Sales, Operations, and Customer Success teams to deliver products that align with market demands and business objectives
  • Establish and manage strategic relationships with payment providers, gateways, and processors to enhance product capabilities and market reach
  • Ensure all payments solutions meet the highest standards of PCI compliance, fraud prevention, and data security
  • Leverage data and market research to identify trends, inform product strategies, and measure the impact of product innovations

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Insights

Top investors

59% employee growth in 12 months

Company

Company benefits

  • Our health insurance has you covered on day 1
  • Flexible working hours
  • Training and career development
  • Regular team building events
  • A travel stipend for when you stay at Canary hotels
  • Internal promotions from within the team
  • Kitchen stocked with fruit, snacks, coffee, and more
  • We're a diverse and global team

Funding (last 2 of 4 rounds)

Jun 2024

$50m

SERIES C

Oct 2022

$30m

SERIES B

Total funding: $95.2m

Our take

Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.

Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.

Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.

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Freddie

Company Specialist at Welcome to the Jungle