Product Lead, Canary Technologies
Payments
Providing hospitality technology
Be an early applicant
Providing hospitality technology
101-200 employees
Be an early applicant
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- Canary Technologies is seeking an experienced and forward-thinking Product Lead to spearhead the growth and development of our payments portfolio
- 8+ years of product management experience, including a proven track record of success in the payments space
- Experience with 'card present' and 'card not present' payment flows, including knowledge of PCI compliance and tokenization technologies
- Exceptional leadership and collaboration skills, with the ability to inspire cross-functional teams and align stakeholders around shared goals
- Strong analytical abilities, with experience using data to inform product strategy and drive decision-making.A customer-first approach, with a passion for creating products that delight users and solve real-world problems
- Entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment
- Familiarity with payment gateways, card processing technologies, and emerging trends in the fintech space
What the job involves
- This leader will own the product vision and roadmap for our payments ecosystem, with a particular focus on scaling the success of our existing product and introducing innovative payment solutions to the hospitality market
- With a strong foundation in secure, guest-centric payment solutions, Canary is expanding its payments business to provide seamless and scalable payment experiences for both hoteliers and their guests
- This role will be pivotal in collaborating closely with clients to deeply understand their needs, pain points, and aspirations
- You’ll translate client insights into innovative solutions that delight users, drive business outcomes, and solidify Canary's position as a leader in hospitality payments
- Partner with clients to gather feedback, understand their needs, and translate their challenges into actionable product strategies and features
- Define and execute a bold, long-term vision for Canary's payments products, with a focus on growing revenue and adoption within the hospitality industry
- Drive the development of new payments capabilities
- Expand and optimize the existing product and other payment tools to meet the evolving needs of hotels and guests, ensuring exceptional user experiences
- Work closely with Engineering, Marketing, Sales, Operations, and Customer Success teams to deliver products that align with market demands and business objectives
- Establish and manage strategic relationships with payment providers, gateways, and processors to enhance product capabilities and market reach
- Ensure all payments solutions meet the highest standards of PCI compliance, fraud prevention, and data security
- Leverage data and market research to identify trends, inform product strategies, and measure the impact of product innovations
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company values
- We are open, honest & direct: We share what we believe, and we trust each other to do the same
- We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
- We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
- We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
- We care: We show up every day committed to achieving Canary's mission
- We make it happen: We relentlessly drive towards results and continually go the extra mile
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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