Senior Partnerships Manager, Remitly

• 8+ years of experience in partnerships or relationship management within payments, fintech, or financial services
• Deep understanding of the Pay-In ecosystem — including PSPs, banks, aggregators, local and alternative payment methods, card networks, and domestic payment schemes
• Proven experience managing and growing complex, high-value commercial relationships
• Excellent relationship management skills, with the ability to influence and collaborate with senior stakeholders internally and externally
• Strong commercial acumen and experience with negotiation and contract management
• Analytical and data-driven mindset with the ability to translate insights into actions
• A passion for Remitly's mission and a customer-first mindset

Desirable

• We're looking for a Senior Manager, Partnerships to join our Pay-In team who will be a crucial catalyst as we continue to expand our global payments infrastructure
• In this role, you'll play a key part in executing Remitly's Pay-In partnership strategy, working closely with PSPs, banks, aggregators, card networks, local and alternative payment methods, and domestic payment schemes
• You will manage and grow existing relationships, negotiate commercial agreements, and execute partnership initiatives that improve payment performance, reduce costs, and enhance customer experience
• This role is ideal for a relationship-driven professional who thrives in a global, cross-functional environment and is passionate about making financial services more inclusive and accessible
• This will be a hybrid role, reporting into our Director of Business Development in London
• Manage and deepen relationships with key Pay-In partners, including PSPs, banks, aggregators, and local or alternative payment method providers
• Collaborate with internal stakeholders to execute against the global Pay-In strategy, ensuring partner initiatives align with Remitly's growth and performance goals
• Serve as the primary commercial contact for partners — building trust, resolving issues, and identifying opportunities to improve collaboration and results
• Support commercial negotiations, renewals, and contract management to secure optimal commercial and operational outcomes
• Monitor partner performance, including authorization rates, costs, and service quality, and work with partners to deliver continuous improvement
• Collaborate with Finance, Legal, and Compliance to ensure deals and relationships are aligned with Remitly's policies and regulatory requirements
• Partner with Product and Engineering teams to support new integrations, improve existing connections, and launch new payment methods
• Work closely with Operations and Risk teams to optimize partner performance and address issues that impact customer experience
• Provide reporting to leadership on partner performance, risks, and opportunities
• Stay informed on developments in the global payments ecosystem — including PSP trends, regulatory changes, and innovations in local and alternative payment methods
• Represent Remitly at partner meetings and industry events to strengthen relationships and maintain market visibility