Business Analyst, OVO
£34-49k
JIRA
Confluence
Junior and Mid level
London
More information about location
1 day a week in office
Powering human progress with clean affordable energy for everyone
Open for applications
Powering human progress with clean affordable energy for everyone
1001+ employees
B2CEnergySustainability
Open for applications
£34-49k
JIRA
Confluence
Junior and Mid level
London
More information about location
1 day a week in office
1001+ employees
B2CEnergySustainability
Company mission
To lower carbon emissions to zero by 2035, helping our customers reduce theirs at the same time - we call this Plan Zero.
Role
Who you are
- Experience in Agile environments like Scrum or Kanban, with a talent for guiding projects, effectively facilitating ceremonies, and clearly documenting requirements to ensure team alignment
- A strong ability to craft clear, user-centric stories and acceptance criteria, coupled with skill in strategically managing and prioritising product backlogs in partnership with stakeholders to drive value and efficient development
- Excellent interpersonal and communication skills, enabling you to articulate ideas clearly, facilitate productive discussions, and foster robust collaborative relationships within diverse, cross-functional teams to achieve OVO’s objectives
- A capacity to critically analyse complex issues, derive actionable insights from data (using tools like Jira/Confluence), and create reports that inform decision-making and support continuous improvement
- Meticulous attention to detail, strong organisational abilities, and an unwavering commitment to delivering high-quality work that provides exceptional value and satisfaction to OVO’s customers and stakeholders
- A proactive and self-motivated approach, allowing you to thrive in fast-paced, dynamic Agile settings, readily embrace change, and continuously seek opportunities for learning and development to enhance your contribution to OVO
What the job involves
- Business Analysts in an Agile environment serve as a critical bridge between stakeholders and the development team, ensuring that business needs are translated into valuable, customer-centric product increments.
- This role drives product development by facilitating requirements gathering, backlog management, and agile ceremonies.
- By ensuring clear communication and collaboration, the Business Analyst maximizes the efficiency and effectiveness of the development process, delivering products that meet customer expectations and drive business growth
- Delivered High-Value Product Increments: Consistently produce well-defined user stories and acceptance criteria, contributing to the timely delivery of product increments that meet business and customer needs
- Efficient Product Backlog Management: Maintain a prioritised and refined product backlog, ensuring alignment with sprint goals and business objectives, resulting in streamlined sprint execution and reduced waste
- Enhanced Team Collaboration and Communication: Facilitate effective communication and collaboration within the agile team, leading to increased sprint velocity and reduced impediments
- Data-Driven Product Decisions: Provide actionable insights through data analysis and reporting, enabling informed product decisions and continuous improvement
- Improved Stakeholder Satisfaction: Ensure clear and consistent communication with stakeholders, resulting in increased satisfaction and alignment on product vision and goals
- Develop and Refine User Stories: Collaborate to gather and clarify requirements, creating clear user stories and acceptance criteria to guide development
- Manage the Product Backlog: Partner with the product owner to prioritise and maintain the product backlog, aligning it with OVO's objectives and sprint goals for efficient planning
- Facilitate Agile Practices: Actively participate in and support sprint planning, daily stand-ups, sprint reviews, and retrospectives to foster effective team communication and collaboration
- Analyse Data for Insights: Gather and interpret data on product performance and sprint progress, producing reports and visualisations to offer actionable insights for the team and stakeholders
- Enhance Agile Processes: Identify and contribute to implementing improvements that boost team efficiency and effectiveness
- Bridge Communication: Ensure clear and consistent communication between stakeholders and the development team, promoting a collaborative environment aligned with OVO's product vision
- Map and Optimise Workflows: Analyse current and future workflows to identify and address bottlenecks and opportunities for improvement
- Ensure Requirements Traceability: Maintain a clear link between requirements and their implementation throughout the development lifecycle
- Contribute to Community of Practice: Actively engage with OVO's relevant Community of Practice, participating in discussions and contributing to shared goals with guidance
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. It's analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, it's offering is organised into four different energy plans, that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
Kate Cottrell, Smart Meter Engineer
Our mission
Supporting our customers on the journey to zero carbon by delivering exceptional customer service and promoting energy efficiency.Insights
Top investors
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$273m
GROWTH EQUITY VC
Feb 2019
$273m
GROWTH EQUITY VC
Total funding: $588.2m
Company benefits
- On-target bonus up to 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal
- Flex Pay: 9% on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash
- 34 days of holiday (including bank holidays)
- For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
- For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more
- For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations
- For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers
- For your commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans
- For your belonging: To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you
Company HQ
Redcliffe, Bristol, UK
Leadership
David Buttress
(CEO)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity, Equity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to at least 30% Women in Tech at OVO by 2026
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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