People Operations Manager, Product School
More information about location
Product management training courses
Be an early applicant
Product management training courses
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
Product School's mission is to empower individuals and organizations to build better products.
Role
Who you are
- Experience: You have 3+ years in HR, People Operations, or related roles, with experience supporting U.S.-based employees and managing foreign entities (bonus if in startup or scaling environments)
- Knowledgeable: You have a solid understanding of U.S. employment laws and HR best practices; familiarity with managing international entities a plus
- Detail-Oriented: You are meticulous when it comes to processes, compliance, and documentation. You sweat the details so others don’t have to
- People-Centric: You’re a great listener, communicator, and problem solver who cares deeply about the employee experience
- Resourceful and Proactive: You thrive in ambiguity, anticipate problems before they arise, and always find a solution
- Tech-Savvy: You are comfortable using HR tools, systems, and spreadsheets to streamline work. Bonus if you’ve implemented HR systems in the past
What the job involves
- …you’re coming aboard at an exciting time: we have established an incredible product with a strong product-market fit that is beloved by customers, (check out our reviews on Course Report, Yelp, and Quora). We need you to help supercharge our momentum to accelerate our growth
- We’re a scrappy, fast-growing startup with ambitious goals: to 3x revenue in the next 3 years
- Our team is agile, resourceful, and mission-driven
- As we scale, we’re looking for a People Operations Specialist to build and streamline our HR and people operations functions, ensuring we have the foundation to grow effectively while taking care of our greatest asset—our people
- As The People Operations Manager, you will be responsible for end-to-end HR support for our U.S.-based employees while coordinating HR operations for our Spanish and Mexican entities
- You’ll oversee everything from onboarding to compliance to culture-building initiatives, wearing multiple hats to keep our people and processes running smoothly
- We’re looking for someone who thrives in fast-paced environments, loves solving problems, and has a passion for creating efficient, employee-centric systems
- Own the full employee lifecycle: onboarding, offboarding, benefits administration, payroll coordination, and employee record management
- Manage compliance with U.S. HR laws and regulations, ensuring employee handbooks, policies, and procedures are always up-to-date
- Support and coordinate people and HR operations, liaising with local legal and entity management to ensure compliance with local employment laws
- Coordinate employee benefits (U.S. and foreign), including health insurance, retirement plans, and leave management
- Manage HR tools, systems, and platforms to ensure efficiency (HRIS, payroll, and benefits software)
- Act as the first point of contact for employee questions regarding HR policies, benefits, and employment matters
- Partner with leadership to drive performance review processes, scorecard creation, goal-setting initiatives, and professional development programs
- Support collection and insights for HR metrics (e.g., engagement, attrition, headcount planning) and recommend improvements to policies, programs, and processes
- Champion a culture of engagement, collaboration, and high performance
- Plan and coordinate virtual team events, all-hands meetings, and employee recognition programs
- Roll out initiatives to improve employee satisfaction, retention, and career development
- Proactively surface and address employee concerns, helping maintain a healthy, inclusive work environment
Our take
Online courses have been booming in recent years, with students forced online, workers upskilling for career pivots, and companies obliged to carry out training virtually. But one area that has received little attention has been Product Management. This has cleared the way for Product School to become a leading player in online Product Management courses.
This has timed well with a rapid increase in demand for Product Managers over the last couple of years. Companies are increasingly prioritising Product Managers with specialised skill sets over more experienced hires. This means that the kind of intensive, short-form courses offered by Product School are more worthwhile for those working within this space than the longer, pricier MBA route.
Product School have also managed to net a roster of high-profile instructors with experience at the likes of Netflix, Slack, and YouTube, lending further value to their courses. With over 1,000 partner companies - including Fortune 500 players - and a 10,000+ strong alumni network, Product School are an impressive organization operating a finely tuned and highly valuable operation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
70% employee growth in 12 months
Company
Funding (1 round)
Aug 2021
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- Work 100% remotely from anywhere
- Market competitive base salary plus variable compensation
- Free access to all of our online courses ($10,000 value)
- Unlimited paid time off
- Comprehensive benefits package, including medical, dental, and vision insurance
Company values
- Students first
- Learn and grow
- Quality over quantity
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Previously Co-founder and CEO at Floqq.
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