Outbound Telesales Executive, Hometree

• Proven Telesales & Outbound Sales Experience Demonstrated success in telesales, closing deals, or outbound sales roles—ideally within B2C or home services sectors
• Strong Closing Ability A consistent track record of meeting or exceeding sales targets through persuasive and effective closing techniques
• Skilled with Warm Leads Comfortable handling warm leads and adept at engaging customers at various touchpoints across their buying journey
• Excellent Communication & Persuasion Exceptional verbal communication skills paired with a confident, persuasive approach to sales and objection handling
• Resilient & Solution-Oriented Thrives under pressure with a tenacious problem-solving mindset and resilience in high-performance environments
• CRM & Pipeline Management Proficiency Well-versed in using CRM platforms and confident in managing a structured and productive lead pipeline

Desirable

• Join us as an Outbound Telesales Exec—reconnect with customers, overcome objections, and help guide them to confident, informed decisions
• Reports To: Telesales Team Leader
• This role is pivotal in the final stage of our sales pipeline—re-engaging with prospective customers who have not converted following a visit from our field sales team
• As a Telesales agent, you’ll take proactive ownership of outbound calling activity. You’ll use structured offers and closing strategies to overcome objections, understand customer hesitations, and deliver tailored solutions that win trust and secure the sale
• Outbound Calling: Proactively call back customer leads that remain open or unconverted after a field sales visit
• Offer Deployment: Use a dynamic toolkit of commercial and value-based offers to incentivise sign-up and overcome decision barriers
• Needs Analysis: Identify underlying reasons for hesitation or drop-off by asking effective, open-ended questions and active listening
• Objection Handling: Confidently handle and resolve objections to move customers from consideration to commitment
• Sales Closure: Own and drive the final sales conversation—maximise conversion by clearly articulating benefits and value.
• CRM Management: Accurately record call outcomes, customer feedback, objections, and deal status in the CRM system
• Cross-Team Collaboration: Work closely with the field sales and sales support teams to refine messaging and ensure continuity of the customer journey

• We usually respond within a week