DevOps Engineer, Twilio

Golang, Email Platform

Salary not provided

AWS

Kubernetes

Bash

Linux

Ruby

Terraform

Ubuntu

Mid and Senior level

Remote from Spain

Cloud communications software

Job no longer available

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Job no longer available

Salary not provided

AWS

Kubernetes

Bash

Linux

Ruby

Terraform

Ubuntu

Mid and Senior level

Remote from Spain

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

Proficiency with one or more programming languages: Ruby and Go preferred
Experience with running one or more public clouds at scale (AWS preferred), using automation to support deployment, scaling, monitoring, and management (Terraform / Pulumi etc.)
Deep familiarity with Linux (CentOS/RHEL or Ubuntu preferred), bash scripting, service configuration and management
Comfortable with supporting and configuring physical hardware (servers, switches, power distribution, etc.) and virtual machine environments
Strong understanding of networking concepts and internet application fundamentals (TCP/IP, DNS, SSL, load balancing, etc)
A passion for automation and DevOps – blending operational excellence with development best practices
An understanding of computer science fundamentals and practical experience developing distributed systems
Proven ability to work across teams to address complex engineering challenges

Desirable

Experience running large-scale critical production infrastructure supporting 24/7 business needs
Experience automating management of physical infrastructure in a hybrid cloud environment
Experience with configuring and administering load balancing
Familiarity and practical experience deploying applications to Kubernetes
Past development projects involving interacting with, or creating, structured APIs

What the job involves

This position is a hands-on role to support the management of our data center footprint across the US and EU as well as our AWS cloud infrastructure
Successful candidates join at a time where we are executing on a hybrid strategy that will optimize our on-premise data center infrastructure while leveraging operational efficiencies in AWS
Build automation to support the existing systems and processes for data center management, hardware lifecycle, server provisioning, and configuration management
Be part of the team that is leading our cloud migration strategy while maintaining a resilient on-premise platform
Drive efficiencies in both cloud and on-prem footprints through a data-driven approach to design decisions
Demonstrate effective communication by authoring and reviewing design documents, runbooks, and other service documentation
Become part of the on call rotation for the team
Foster an inclusive environment and imports team members to succeed and grow

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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