Senior Staff Data Platform Software Engineer, ServiceNow

• In depth knowledge of computer and general systems architecture (threads, networking, kernel, etc)
• Excellent skills in object-oriented programming combined with some C/C++ and SQL knowledge
• Experience in test-driven development
• Solid understanding and experience with agile software development methodologies and working in a large, ambitious team
• Ability to handle multiple competing priorities in a fast-paced environment
• Skill to manage your own complex tasks, know when to synchronize and re-align with the team, and lead more junior team members working with you
• Strong problem-solving and analytical skills and the ability to communicate them effectively in design documents and architect-level discussions
• An aptitude for learning new technologies and an itch to code
• Experience working with at least one of OS kernel, memory manager, multi-threaded software modules, or distributed systems
• 6+ years of experience developing professional software
• Experience with deep knowledge in one of operating systems, complex layered software products or database systems
• Proven track record of delivering sub-modules or software features end-to-end
• Knowledge of C/C++ and SQL

Desirable

• ServiceNow Project RaptorDB, based on Postgres, the world's most advanced open‑source database, acts as a foundational data layer that will allow ServiceNow customers to process massive volumes of transactional data on the Now Platform in real time to meet the demands of AI‑powered applications
• It adds analytical capabilities to meet advanced reporting and data mining needs
• This team is building the core of RaptorDB and even the smallest optimization can have a dramatic impact on our customers and our bottom line
• We are looking for an experienced developer with C/C++ knowledge who wants to contribute heavily to building the very core of our ServiceNow database
• You will work directly with other engineers on the Data Platform team solving challenging problems in scaling and querying large data sets efficiently both vertically and horizontally
• Our work is based on Postgres with significant in-house enhancements and unique features
• This is your opportunity to contribute to cutting edge database software used at massive scale
• You’ll collaborate with a team of 15+ dedicated database-internals engineers
• Be part of building the next-gen database platform using and contributing to the latest open-source technologies
• Analyze storage/memory/compute performance and scalability bottlenecks in the system and build targeted software solutions
• Develop complex and creative solutions with quality modern C/C++ code and a highly automated build and test infrastructure
• Improve reliability and observability by designing and building self-diagnostic and self-healing system capabilities
• Learn state-of-the-art development practices for performance, reliability and error prevention
• Partner with core and cross-functional teams to create the next-generation database engine powering ServiceNow