Solution Operations Manager, Mistral AI
Value & Ops Excellence
Generative AI model developers
Be an early applicant
Generative AI model developers
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make frontier AI ubiquitous, and to provide tailor-made AI to all the builders.
Role
Who you are
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges
- Native-level fluency in English; additional European languages are a plus
What the job involves
- As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers
- You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities
- You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements
- This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers
- Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team
- Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence
- Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working
Salary benchmarks
Our take
Founded by Facebook AI researchers, Mistral AI focuses on developing open-source generative AI models to "make AI useful." It emerged in early 2023, quickly achieving a $260 million valuation.
Mistral features up to 176 billion parameters, and its open-source nature has sparked concerns about potential misuse. However, Mistral remains a formidable competitor in the AI landscape, challenging models from Google and Meta.
In 2025, Mistral secured a massive €1.7 billion funding round, raising its valuation to €11.7 billion. This Series B funding, led by European chip firm ASML, underscores significant interest in alternatives to ChatGPT and a push away from Silicon Valley dependence by European AI competitors.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Sep 2025
$2.0bn
SERIES C
Jun 2024
$544.7m
SERIES B
Total funding: $3.1bn
Company benefits
- Competitive bonus structure
- Equity
- Opportunities for professional growth and development
Company HQ
Villette, Paris, France
Leadership
Timothee Lacroix
(Co-Founder & CTO)Previously PhD and Software Engineer Intern at Facebook and Visiting Undergraduate at CAlab UCSD
Guillaume Lample
(Co-Founder & Chief Scientist)Research Student and Scientist at Facebook AI and Research Intern at Jane Street Capital
Arthur Mensch
(Co-Founder & CEO)Previously Staff Research Scientist at DeepMind, Post-doc researcher at École normale supérieure, Visiting Researcher at NYU Courant Institute of Mathematical Sciences and PhD Student at Inria
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